Evri announces recruitment drive as BBC Panorama goes undercover at parcel delivery firm

UK parcel delivery firm, Evri Group, has announced a recruitment drive of 2,500 roles nationwide in the wake of a merger with DHL eCommerce UK, and acquisitions of Coll-8 and UK Mail.

This comes amid parcel volumes increasing 12% to 425 million in its record half year results for the 26 weeks ended 30th August 2025. 

Martijn de Lange, CEO, Evri Group, says: “We continue to deliver phenomenal growth at Evri, and none more so than within our hard-working courier network, who are truly the backbone of our business.”

“At a time when many companies are reducing headcount and unemployment is growing, we’re proud to be creating thousands of opportunities and leading the way with initiatives like Evri Plus.”

Evri plans to hire the 2,500 roles across head office corporate functions, couriers, depot and hub roles, and Evri Premium roles. This follows the relaunch of its Evri Plus initiative earlier this year, which it says is backed by union and gives self-employed couriers access to benefits such as 28 days paid holiday, pension contributions, parental leave, and guaranteed national minimum wage.

Evri announces recruitment drive as BBC Panorama goes undercover at parcel delivery firm

BBC Panorama

BBC Panorama is going undercover inside Evri to investigate what's going on behind the scenes at the company.

A documentary, titled Evri: Where's my Parcel, will examine the pressures of working in one delivery unit, speaking to unhappy customers as well as couriers who say they struggle to make a living. Panorama notes that Evri disputes these claims and says it provides a fast, reliable and cost-effective delivery service. It also says its couriers earn more than the national minimum wage.

The programme will be broadcast on 15th December and be made available on BBC iPlayer shortly afterwards.

RTIH have approached Evri for comment and will update this article as soon as we heard back from the company.

2025 RTIH INNOVATION AWARDS

Online delivery was a key focus area at the 2025 RTIH Innovation Awards.

VoCoVo, Everseen, Sensei, Gander, Iceland, Olio, Trust Retail, East of England Co-op, Lekkerland SE, Poq, Mamas & Papas, Varner, Sitoo, and Zebra Technologies were among our winners this year.

We received a record number of entries and many fantastic examples of the continued resilience and dynamism of the retail space during hugely challenging times.

For a full rundown of all of the shortlisted entries, click here.

Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC in Central London on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”

“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”

He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”

Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.