TFG London hires Charlotte Wainwright as Head of E-commerce and Performance Marketing

Charlotte Wainwright has joined TFG London, the South African owner of Hobbs, Whistles, Phase Eight, Inside Story, and White Stuff, as Head of E-commerce and Performance Marketing.

She was previously Head of E-commerce at Crew Clothing Company.

White Stuff

British fashion and lifestyle retailer White Stuff was last year acquired for an undisclosed amount by TFG London. This saw co-founders George Treves and Sean Thomas step down from the board and leave the business.

TFG London CEO Justin Hampshire said: “With White Stuff’s strong presence on the high street and significant potential for sustained growth, we are committed to supporting Jo (Jenkins, CEO) and her talented team with their ambitious roll out strategy to further increase its store and concession estate.”

“Simultaneously, TFG London will continue to invest in the White Stuff brand and online offer, to drive further awareness and growth. We are excited to be the next custodian of this important British brand which would not be where it is today without the dedication of its founders, George and Sean. We would like to thank them for building such a great business and wish them well in their future endeavours.”

Richard Surman

Earlier this year, we reported that Richard Surman had taken on the role of IT Director at Crew Clothing Company.

He has been with the retailer since 2020 and previously served as Head of IT, with responsibility for providing business critical IT services for a user base encompassing 150+ head office staff, 450+ user accounts and 100+ retail outlets distributed throughout the UK.

Surman's CV also includes stints at Reiss (as Interim CIO/Head of Operations) and Oasis Fashion (as Head of Business Systems).

2025 RTIH Innovation Awards

E-commerce will be a key focus area at the 2025 RTIH Innovation Awards.

The awards. which will open for entries in April, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.