Falkirk convenience store reports growth of Snappy Shopper sales to £350K annually

Spar Alloa Road has broken the £60,000 monthly sales barrier on rapid grocery delivery after a record December performance by the family run convenience store. 

The store, operated by Asiyah and Jawad Javed, generated £63,424 in online sales from 2,830 orders in December alone and acquired 349 new customers during the month.

Across 2025, Spar Alloa Road grew Snappy Shopper sales by almost 120% year-on-year, reaching £350,000 in annual delivery revenue, up from £160,000 in 2024.

Jawad says: “The growth we’ve seen has been huge. In December alone, we broke the £60,000 in online sales barrier for the first time. That level of growth came down to strong offers, great prices and the fact that customers genuinely love a bargain.”

With an average order value of £30 in December, delivery has shifted beyond top up shops, with many customers now ordering multiple times a week. 

“We have customers who rely entirely on our Snappy Shopper app. Some order two or three times every week,” Jawad adds. “Many of them can’t travel easily, so the delivery service is essential for them.”

Spar Alloa Road operates across Falkirk, Larbert, Stenhousemuir, Grangemouth, Camelon and Airth, with delivery now embedded into daily operations. The store also services the local hospital, delivering directly to wards up to six times per day.

“We’re delivering to the hospital around six times a day,” Jawad says. “Even on a quiet week, hospital deliveries alone can generate £400 to £500. It’s not easy, hospital deliveries take time and effort, but it’s worth it because people rely on us.”

The retailer credits promotional activity and platform functionality as key drivers of demand. “Snappy contributes heavily towards promotions and that makes a big difference,” Jawad says. “Some of the deals are crazy, in a good way. They drive a lot more orders and we love being busier. There are days when products sell out because demand is so strong and I’m often running to the cash and carry so we can deliver these deals to customers.”

He also highlighted the platform’s technology as a competitive advantage. “Compared to other platforms, Snappy is much easier to use. The biggest difference is the technology. The use of images on our menu makes a massive impact. Using a proper database for images and product information really sets Snappy apart.”

Community impact is central to the business. The store regularly provides food parcels throughout the year and was previously recognised with a Pride of Britain award for donating more than £100,000 worth of food and medical support since the Covid pandemic.

“This shop isn’t just a business to us,” he comments. “It’s about supporting the people around us, whether that’s through everyday essentials or helping families when they need it most.”

Looking ahead, Jawad believes rapid delivery will become increasingly critical for independent retailers.“Online shopping is only going to keep growing, the shift is happening,” he says. “Snappy Shopper helped us get ahead of that change instead of reacting too late. For independent retailers like us, platforms like Snappy aren’t just helpful, they’re vital for long-term survival.”

2026 RTIH Innovation Awards

On demand delivery will be a key focus area at the 2026 RTIH Innovation Awards.

The awards will open for entries in April. They celebrate global retail technology innovation in a fast moving omnichannel world.

Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Thursday, 15th October.

Check out our 2025 winners here.

Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”

“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”

He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”

Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.