RTIH: YOUR ONE STOP SHOP FOR ALL THE RETAIL TECHNOLOGY NEWS AND VIEWS THAT MATTER Call centres Staff Writer 11/22/23 Call centres Staff Writer 11/22/23 The benefits of outsourced vs. in-house call centres: a quick comparison Continue reading… Read More Call centres Staff Writer 10/2/20 Call centres Staff Writer 10/2/20 X5 Retail Group tests out voicebots in Perekrestok and Pyaterochka call centres Read More Call centres Staff Writer 4/30/20 Call centres Staff Writer 4/30/20 GMB blasts Asos over call centre redundancy talks Read More
Call centres Staff Writer 11/22/23 Call centres Staff Writer 11/22/23 The benefits of outsourced vs. in-house call centres: a quick comparison Continue reading… Read More
Call centres Staff Writer 10/2/20 Call centres Staff Writer 10/2/20 X5 Retail Group tests out voicebots in Perekrestok and Pyaterochka call centres Read More
Call centres Staff Writer 4/30/20 Call centres Staff Writer 4/30/20 GMB blasts Asos over call centre redundancy talks Read More