Retail Technology Innovation Hub

BRINGING YOU THE LATEST RETAIL TECHNOLOGY NEWS AND VIEWS FROM AROUND THE WORLD

Posts tagged DTC channels

BSH Group taps Medallia tech to boost customer experience and fuel expansion into DTC market

BSH Group taps Medallia tech to boost customer experience and fuel expansion into DTC market

Continue reading…

Customer experienceStaff WriterDecember 15, 2023BSH Group, Medallia Experience Orchestration, DTC channels, AI, Personalisation, Customer experience, Omnichannel retail, Customer insightsComment

FemTech brand Elvie builds DTC performance, optimising and growing owned channels with Wunderkind

Continue reading…

DTC channelsStaff WriterDecember 7, 2023FemTech, Elvie, Wunderkind, DTC, DTC channelsComment