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2026 RTIH Innovation Awards FAQs

2026 RTIH Innovation Awards categories

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2027 RTIH AI in Retail Awards

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2026 RTIH Innovation Awards FAQs

2026 RTIH Innovation Awards categories

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2027 RTIH AI in Retail Awards

2026 RTIH AI in Retail Awards winners

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RTIH: YOUR ONE STOP SHOP FOR ALL THE RETAIL TECHNOLOGY NEWS AND VIEWS THAT MATTER

RTIH Retail Technology Hot 100

2026 RTIH Innovation Awards

Amazon slumps as first direct nabs customer satisfaction crown

CX Staff Writer 24/01/2019 CX Staff Writer 24/01/2019

Amazon slumps as first direct nabs customer satisfaction crown

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3D Cloud

Shoptalk Europe 2026

2026 EVENTS

Featured

Shoptalk Europe 2026

9 June 2026 – 11 June 2026

Shoptalk Europe 2026

9 June 2026 – 11 June 2026

9 June 2026 – 11 June 2026

Workforce Innovation Expo

10 September 2026

Workforce Innovation Expo

10 September 2026

10 September 2026

NRF 2026: Retail's Big Show Europe

15 September 2026 – 17 September 2026

NRF 2026: Retail's Big Show Europe

15 September 2026 – 17 September 2026

15 September 2026 – 17 September 2026

eCommerce Expo 2026

23 September 2026 – 24 September 2026

eCommerce Expo 2026

23 September 2026 – 24 September 2026

23 September 2026 – 24 September 2026

TRENDING: AI

Featured

Bambuser research: many British consumers expect AI and technology to replace physical shopping experience

AI

Bambuser research: many British consumers expect AI and technology to replace physical shopping experience

AI

AI

Multiverse opens Edinburgh tech hub and hires former Amazon leader Colin Mackenzie as VP AI Engineering

AI

Multiverse opens Edinburgh tech hub and hires former Amazon leader Colin Mackenzie as VP AI Engineering

AI

AI

DRESSX teams with Depop on series of AI powered resale styling and virtual try-on activations

AI

DRESSX teams with Depop on series of AI powered resale styling and virtual try-on activations

AI

AI

Great British Bin Juice, anyone? Ikea UK taps AI technology and QR codes for food waste reduction push

AI

Great British Bin Juice, anyone? Ikea UK taps AI technology and QR codes for food waste reduction push

AI

AI

TRENDING: AUTOMATION

Featured

Tesco rolls out ICE autonomous cleaning robots across grocery giant’s Express convenience stores

Automation

Tesco rolls out ICE autonomous cleaning robots across grocery giant’s Express convenience stores

Automation

Automation

Denner inks automation deal to deploy Pudu cleaning robots across Swiss retailer’s store network

Automation

Denner inks automation deal to deploy Pudu cleaning robots across Swiss retailer’s store network

Automation

Automation

Catalyst Brands agrees Figure humanoid robotics partnership amid supply chain modernisation push

Automation

Catalyst Brands agrees Figure humanoid robotics partnership amid supply chain modernisation push

Automation

Automation

New chapter for John Lewis & Partners as it shutters Blakelands DC and invests in automation

Automation

New chapter for John Lewis & Partners as it shutters Blakelands DC and invests in automation

Automation

Automation

TRENDING: RTS 2026

Featured

Retail Technology Show 2026 headliner and Ghost owner Touker Suleyman announces exit from Dragons' Den

RTS 2026

Retail Technology Show 2026 headliner and Ghost owner Touker Suleyman announces exit from Dragons' Den

RTS 2026

RTS 2026

WorkJam RTS 2026 research: under pressure retailers forced to prioritise cost control over employee experience

RTS 2026

WorkJam RTS 2026 research: under pressure retailers forced to prioritise cost control over employee experience

RTS 2026

RTS 2026

Retail Technology Show hits London ExCeL in April and delivers event's biggest ever innovation showcase

RTS 2026

Retail Technology Show hits London ExCeL in April and delivers event's biggest ever innovation showcase

RTS 2026

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RTS 2026

RTS 2026 conference review: agentic commerce changing the rules of the game amid retailer transformations

RTS 2026

RTS 2026 conference review: agentic commerce changing the rules of the game amid retailer transformations

RTS 2026

Continue reading…

RTS 2026

TRENDING: RTIH INNOVATION AWARDS

Featured

Retail analyst and commentator Ben Miller added to 2026 RTIH Innovation Awards judging panel

RTIH Awards

Retail analyst and commentator Ben Miller added to 2026 RTIH Innovation Awards judging panel

RTIH Awards

RTIH Awards

Celebrating omnichannel technology excellence: 2026 RTIH Innovation Awards now open for submissions

RTIH Awards

Celebrating omnichannel technology excellence: 2026 RTIH Innovation Awards now open for submissions

RTIH Awards

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RTIH Awards

Warner Bros. Senior Director Christiana Hawes joins 2026 RTIH Innovation Awards judging panel

RTIH Awards

Warner Bros. Senior Director Christiana Hawes joins 2026 RTIH Innovation Awards judging panel

RTIH Awards

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RTIH Awards

The Retail Tea Break podcast host Melissa Moore joins 2026 RTIH Innovation Awards judging panel

RTIH Awards

The Retail Tea Break podcast host Melissa Moore joins 2026 RTIH Innovation Awards judging panel

RTIH Awards

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RTIH Awards

TRENDING: INTERVIEWS

Featured

Desert Island Retail Technology: Walmart’s Dr. Astha Purohit talks digital wallets, AI and drones

Interviews

Desert Island Retail Technology: Walmart’s Dr. Astha Purohit talks digital wallets, AI and drones

Interviews

Interviews

Desert Island Retail Technology: Melissa Moore talks mobile payments, barcodes, Just Walk Out and AI

Interviews

Desert Island Retail Technology: Melissa Moore talks mobile payments, barcodes, Just Walk Out and AI

Interviews

Interviews

Smart stores specialist VenHub thinks about the future as US-based company builds momentum

Interviews

Smart stores specialist VenHub thinks about the future as US-based company builds momentum

Interviews

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Interviews

Fynd founder Sreeraman Mohan Girija talks going global and AI powered unified commerce

Interviews

Fynd founder Sreeraman Mohan Girija talks going global and AI powered unified commerce

Interviews

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Interviews

TRENDING: RETAIL MEDIA

Featured

ASICS wraps London Marathon 2026 retail media campaign with Cotswold Outdoor Group’s Runners Need

Retail media

ASICS wraps London Marathon 2026 retail media campaign with Cotswold Outdoor Group’s Runners Need

Retail media

Retail media

US supermarket retailer The Raley's Companies launches in-store media network in tie up with Grocery TV

Retail media

US supermarket retailer The Raley's Companies launches in-store media network in tie up with Grocery TV

Retail media

Retail media

Kingfisher launches Core IQ data sharing platform at B&Q following Castorama and Brico Dépôt go lives

Retail media

Kingfisher launches Core IQ data sharing platform at B&Q following Castorama and Brico Dépôt go lives

Retail media

Retail media

Chris Tyau talks retail media shifting from buzzword to gamechanger as he departs Walmart Connect

Retail media

Chris Tyau talks retail media shifting from buzzword to gamechanger as he departs Walmart Connect

Retail media

Retail media

TRENDING: STORES

Featured

East of England Co-op looks to eliminate downtime across 200 Sites with TNS Secure SD-WAN deployment

Stores

East of England Co-op looks to eliminate downtime across 200 Sites with TNS Secure SD-WAN deployment

Stores

Stores

Health and beauty retailer Bodycare announces PMC tech tie up as it preps High Street comeback

Stores

Health and beauty retailer Bodycare announces PMC tech tie up as it preps High Street comeback

Stores

Stores

Focus on AI glasses and VR headsets as Meta Lab @ Best Buy experiential spaces launch across 50+ stores

Stores

Focus on AI glasses and VR headsets as Meta Lab @ Best Buy experiential spaces launch across 50+ stores

Stores

Stores

Rainbow Department Store among first retailers to deploy Hanshow xPilot solution in live environment

Stores

Rainbow Department Store among first retailers to deploy Hanshow xPilot solution in live environment

Stores

Stores

TRENDING: APPOINTMENTS

Featured

Industry veteran Matt Taylor departs NCC Group to take on UKI Chief Delivery Officer role at Kyndryl

Appointments

Industry veteran Matt Taylor departs NCC Group to take on UKI Chief Delivery Officer role at Kyndryl

Appointments

Appointments

Jean-Aymeri de Magistris departs Psycho Bunny for Chief Information Officer role at Joseph Ribkoff

Appointments

Jean-Aymeri de Magistris departs Psycho Bunny for Chief Information Officer role at Joseph Ribkoff

Appointments

Appointments

Pennies announces new advisory board members and ambassadors including RTS 2026’s Matt Bradley

Appointments

Pennies announces new advisory board members and ambassadors including RTS 2026’s Matt Bradley

Appointments

Appointments

Appointments

Rachelle Denton swaps Lego for soft toys brand Jellycat as she takes on Global Head of Social Media role

Appointments

Appointments

TRENDING: FUNDING NEWS

Featured

Agentic marketplace intelligence startup Merchantee bags €1.8 million in funding to expand across Europe

Funding news

Agentic marketplace intelligence startup Merchantee bags €1.8 million in funding to expand across Europe

Funding news

Funding news

America first as Standard Bots secures $200 million Series C funding round at $1 billion valuation

Funding news

America first as Standard Bots secures $200 million Series C funding round at $1 billion valuation

Funding news

Funding news

Rohlik Group spin out Veloq pulls in €30 million in scale-up financing from European Investment Bank

Funding news

Rohlik Group spin out Veloq pulls in €30 million in scale-up financing from European Investment Bank

Funding news

Funding news

American liquor retail technology specialist Scotch raises a glass to $20 million Series A funding round

Funding news

American liquor retail technology specialist Scotch raises a glass to $20 million Series A funding round

Funding news

Funding news

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