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Advertise with us
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RTIH magazine
2026 RTIH Innovation Awards FAQs
2026 RTIH Innovation Awards categories
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2027 RTIH AI in Retail Awards
2026 RTIH AI in Retail Awards winners
2025 RTIH Innovation Awards winners
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Advertise with us
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RTIH magazine
2026 RTIH Innovation Awards FAQs
2026 RTIH Innovation Awards categories
2026 RTIH Retail Technology Hot 100 List
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RTIH Top 100 Retail Tech Influencers List
2027 RTIH AI in Retail Awards
2026 RTIH AI in Retail Awards winners
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Pavilion Broadway makes ‘first of many’ digital CX investments
Online retail Staff Writer 30/07/2019 Online retail Staff Writer 30/07/2019

Pavilion Broadway makes ‘first of many’ digital CX investments

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3D Cloud
2026 RTIH Innovation Awards

2026 EVENTS

Featured
Retail Technology Expo 2026
May 26
26 May 2026 – 27 May 2026
Retail Technology Expo 2026
26 May 2026 – 27 May 2026
26 May 2026 – 27 May 2026
Shoptalk Europe 2026
Jun 9
9 June 2026 – 11 June 2026
Shoptalk Europe 2026
9 June 2026 – 11 June 2026
9 June 2026 – 11 June 2026
Workforce Innovation Expo
Sept 10
10 September 2026
Workforce Innovation Expo
10 September 2026
10 September 2026
NRF 2026: Retail's Big Show Europe
Sept 15
15 September 2026 – 17 September 2026
NRF 2026: Retail's Big Show Europe
15 September 2026 – 17 September 2026
15 September 2026 – 17 September 2026

TRENDING: AI

Featured
Debenhams Group claims Stateside first as it delivers AI driven checkout on Meta for US customers 
AI
Debenhams Group claims Stateside first as it delivers AI driven checkout on Meta for US customers 
AI
AI
Just Eat Takeaway.com introduces WhatsApp on demand food and retail ordering option in Europe
AI
Just Eat Takeaway.com introduces WhatsApp on demand food and retail ordering option in Europe
AI
AI
Buy now pay later big hitter Klarna announces launch of AI powered Shopping Search app in ChatGPT
AI
Buy now pay later big hitter Klarna announces launch of AI powered Shopping Search app in ChatGPT
AI
AI
PSE Consulting flags how AI is reshaping online shopping behaviour across UK, US, France and Germany
AI
PSE Consulting flags how AI is reshaping online shopping behaviour across UK, US, France and Germany
AI
AI

TRENDING: AUTOMATION

Featured
Specsavers focuses on automated tech as it stumps up £7 million for Kidderminster factory expansion
Automation
Specsavers focuses on automated tech as it stumps up £7 million for Kidderminster factory expansion
Automation
Automation
Marks & Spencer begins construction work on £340 million, 1.3 million sq ft automated food distribution centre
Automation
Marks & Spencer begins construction work on £340 million, 1.3 million sq ft automated food distribution centre
Automation
Automation
Warehouse robotics specialist Exotec teams with Korean fashion brand MUSINSA to power new automated warehouse
Automation
Warehouse robotics specialist Exotec teams with Korean fashion brand MUSINSA to power new automated warehouse
Automation
Automation
M&S to buy former Asos automated fashion distribution centre as retailer looks to double online sales
Automation
M&S to buy former Asos automated fashion distribution centre as retailer looks to double online sales
Automation
Automation

TRENDING: RTS 2026

Featured
WorkJam RTS 2026 research: under pressure retailers forced to prioritise cost control over employee experience
RTS 2026
WorkJam RTS 2026 research: under pressure retailers forced to prioritise cost control over employee experience
RTS 2026
RTS 2026
Retail Technology Show hits London ExCeL in April and delivers event's biggest ever innovation showcase
RTS 2026
Retail Technology Show hits London ExCeL in April and delivers event's biggest ever innovation showcase
RTS 2026

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RTS 2026
RTS 2026 conference review: agentic commerce changing the rules of the game amid retailer transformations
RTS 2026
RTS 2026 conference review: agentic commerce changing the rules of the game amid retailer transformations
RTS 2026

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RTS 2026
Retail Technology Show 2026 conference review: Tesco Lab's Ross Arnone discusses ideation and delivery
RTS 2026
Retail Technology Show 2026 conference review: Tesco Lab's Ross Arnone discusses ideation and delivery
RTS 2026

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RTS 2026

TRENDING: RTIH INNOVATION AWARDS

Featured
Warner Bros. Senior Director Christiana Hawes joins 2026 RTIH Innovation Awards judging panel
RTIH Awards
Warner Bros. Senior Director Christiana Hawes joins 2026 RTIH Innovation Awards judging panel
RTIH Awards

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RTIH Awards
The Retail Tea Break podcast host Melissa Moore joins 2026 RTIH Innovation Awards judging panel
RTIH Awards
The Retail Tea Break podcast host Melissa Moore joins 2026 RTIH Innovation Awards judging panel
RTIH Awards

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RTIH Awards
RTIH retail technology innovation awards return for 2026, deadline for submissions is 2nd October
RTIH Awards
RTIH retail technology innovation awards return for 2026, deadline for submissions is 2nd October
RTIH Awards

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RTIH Awards
Walmart's Prabhat Johl added to 2026 RTIH Innovation Awards judging panel
RTIH Awards
Walmart's Prabhat Johl added to 2026 RTIH Innovation Awards judging panel
RTIH Awards

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RTIH Awards

TRENDING: INTERVIEWS

Featured
Desert Island Retail Technology: Melissa Moore talks mobile payments, barcodes, Just Walk Out and AI
Interviews
Desert Island Retail Technology: Melissa Moore talks mobile payments, barcodes, Just Walk Out and AI
Interviews
Interviews
Smart stores specialist VenHub thinks about the future as US-based company builds momentum
Interviews
Smart stores specialist VenHub thinks about the future as US-based company builds momentum
Interviews

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Interviews
Fynd founder Sreeraman Mohan Girija talks going global and AI powered unified commerce
Interviews
Fynd founder Sreeraman Mohan Girija talks going global and AI powered unified commerce
Interviews

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Interviews
On demand delivery interview: Pete Chong, Global Head of Retail at Just Eat Takeaway.com
Interviews
On demand delivery interview: Pete Chong, Global Head of Retail at Just Eat Takeaway.com
Interviews

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Interviews

TRENDING: ACQUISITIONS

Featured
FedEx fronted consortium launches €7.8 billion buy out offer for parcel lockers firm InPost
Acquisitions
FedEx fronted consortium launches €7.8 billion buy out offer for parcel lockers firm InPost
Acquisitions
Acquisitions
Stratacache announces sale of digital signage big hitter Scala to Vertiseit in SEK 265 million deal
Acquisitions
Stratacache announces sale of digital signage big hitter Scala to Vertiseit in SEK 265 million deal
Acquisitions
Acquisitions
The Home Depot boosts on demand delivery push with SIMPL Automation startup acquisition following pilot
Acquisitions
The Home Depot boosts on demand delivery push with SIMPL Automation startup acquisition following pilot
Acquisitions

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Acquisitions
Hanshow wraps its acquisition of retail focused AI and Big Data solutions provider HARB Data
Acquisitions
Hanshow wraps its acquisition of retail focused AI and Big Data solutions provider HARB Data
Acquisitions

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Acquisitions

TRENDING: STORES

Featured
Xiaomi opens its second store in London as Chinese consumer electronics firm lands at Westfield White City
Stores
Xiaomi opens its second store in London as Chinese consumer electronics firm lands at Westfield White City
Stores
Stores
Pop culture and lifestyle retailer MINISO relocates to bigger space in London’s Brent Cross Shopping Centre
Stores
Pop culture and lifestyle retailer MINISO relocates to bigger space in London’s Brent Cross Shopping Centre
Stores
Stores
P.Louise partners with Boots as British social first beauty brand makes its exclusive entrance on the high street
Stores
P.Louise partners with Boots as British social first beauty brand makes its exclusive entrance on the high street
Stores
Stores
Amazon Just Walk Out solution rethink shows why context matters so much in the emerging technology space
Stores
Amazon Just Walk Out solution rethink shows why context matters so much in the emerging technology space
Stores
Stores

TRENDING: APPOINTMENTS

Featured
Former PepsiCo and Domino’s exec Stefania Gvillo takes on Strategic Insights & Analytics role at McDonald’s
Appointments
Former PepsiCo and Domino’s exec Stefania Gvillo takes on Strategic Insights & Analytics role at McDonald’s
Appointments
Appointments
UK home improvement retailer B&Q hires Sophie Taylor as Director of Marketing following Tom Hampson’s Asda move
Appointments
UK home improvement retailer B&Q hires Sophie Taylor as Director of Marketing following Tom Hampson’s Asda move
Appointments
Appointments
Micro-donations firm Pennies hires Marian Duxbury as CFO and Jim Dolan as CTTO as Peter Nugent retires
Appointments
Micro-donations firm Pennies hires Marian Duxbury as CFO and Jim Dolan as CTTO as Peter Nugent retires
Appointments
Appointments
Former Tesco and bp exec Ian Boden-Dowds joins Sainsbury's as Head of Customer Experience Transformation
Appointments
Former Tesco and bp exec Ian Boden-Dowds joins Sainsbury's as Head of Customer Experience Transformation
Appointments
Appointments

TRENDING: FUNDING NEWS

Featured
KKR invests in AI powered beauty and wellness platform Fresha in deal that values it at $1 billion
Funding news
KKR invests in AI powered beauty and wellness platform Fresha in deal that values it at $1 billion
Funding news
Funding news
Including Multiverse and Blink: six retail technology funding rounds you need to know about
Funding news
Including Multiverse and Blink: six retail technology funding rounds you need to know about
Funding news
Funding news
AI powered retail intelligence specialist RADAR lands $170 million in funding and hits $1 billion valuation
Funding news
AI powered retail intelligence specialist RADAR lands $170 million in funding and hits $1 billion valuation
Funding news
Funding news
Viking Growth invests in Inretrn, a company that helps retailers manage complex returns processes
Funding news
Viking Growth invests in Inretrn, a company that helps retailers manage complex returns processes
Funding news
Funding news
Workforce Innovation Expo

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