Currys selects Circana technology to boost customer decision making understanding efforts Customer insightsStaff WriterAugust 3, 2023Currys, Circana, Customer data, Customer insights, UK retail, SuppliersComment
You need a customer database, here is why Customer dataStaff WriterJuly 18, 2023Data, Customer data, Customer experience, Loyalty, Personalisation, Stores, Online retail, Omnichannel retail, PaymentsComment
Distil.ai raises £1.1 million to enhance e-commerce customer data platform and expand team Funding roundsStaff WriterJuly 6, 2023Distil.ai, E-commerce, Funding news, Funding rounds, Startups, Online retail, Customer dataComment
Nine simple ways to collect your customer data Customer dataStaff WriterJuly 4, 2023Data, Customer data, Data analytics, Online retail, Stores, Omnichannel retail, Social mediaComment
The future of retail - Fast fashion brand Forever 21 taps Amperity customer data platform Customer dataStaff WriterJune 6, 2023Amperity, Forever 21, Fast fashion, Customer data platforms, Customer data, Omnichannel retail, Online retail, Loyalty, Stores, Customer experience, Personalisation, AIComment
German football giant FC Bayern signs with omnichannel customer engagement platform SAP Emarsys Customer engagementStaff WriterMay 18, 2023SAP Emarsys, SAP, Emarsys, FC Bayern Munich, Omnichannel retail, Football, Customer engagement, Customer data, DataComment
Prada Group teams with Adobe as it looks to reimagine store and digital experiences in real-time Customer experienceStaff WriterMarch 22, 2023Prada Group, Adobe, Retail technology, Adobe Real-Time Customer Data Platform, Adobe Journey Optimizer, Adobe Experience Cloud, Customer data, Personalisation, Stores, Online retail, Omnichannel retail, Customer experience, Digital retailComment
Things you never knew about marketing technology Marketing techStaff WriterDecember 5, 2022Marketing, Marketing technology, Data, Emails, Customer data, Security, Social mediaComment
Black Friday blues: 16 million Brits give false data about themselves to brands Black FridayStaff WriterNovember 24, 2022Black Friday, Black Friday 2022, Treasure Data, Customer data, Holiday shopping, DataComment
A guide to preventing CNP fraud in your e-commerce business CNP fraudStaff WriterJune 26, 2022E-commerce, Online retail, CNP fraud, Payments, Point of Sale, Pureplays, Security, Customer data, Data, Customer service, Fraud, PCI DSS, Card payments, Card fraud, Social mediaComment
The critical role of customer data in successful retail transformations CommentStaff WriterMay 19, 2022Sarah Friswell, Red Ant, Customer data, Data, Retail technology, Omnichannel retailComment
boohoo group deploys Aiimi Insight Engine platform DataStaff WriterApril 21, 2022boohoo, Aiimi Insight Engine, Online retail, Data, Data subject access requests, Customer data, PureplaysComment
Primark enlists EPAM Systems for new website launch Omnichannel retailStaff WriterApril 7, 2022Primark, Online retail, Omnichannel retail, EPAM Systems, Bloomreach, Amplience, commercetools, Microsoft, Salesforce, Stores, UK retail, Digital marketing, Customer data, Retail technologyComment
Treasure Data: Brands struggling with tailored customer comms Customer dataStaff WriterDecember 9, 2021Treasure Data, Customer communications, Data, Marketing, Coronavirus, Customer data, Personalisation, Big DataComment
Data privacy at forefront of consumer consciousness amid Covid outbreak Data privacyStaff WriterJune 22, 2021Trūata, Data privacy, Data, Customer data, E-commerce, Online retail, CoronavirusComment
Customer data veteran Ed Child departs Studio Retail for Costa Coffee AppointmentsStaff WriterJune 14, 2021Ed Child, Customer data, Costa Coffee, Data and analytics, Studio Retail, Appointments, Starship TechnologiesComment
Google Cloud helps Mulberry bag more customers amid Covid outbreak Cloud solutionsStaff WriterJune 2, 2021Mulberry, Google Cloud, Coronavirus, Online retail, Bricks and mortar retail, Omnichannel retail, Cloud solutions, Customer dataComment
Empathy.co research: Online shoppers tap guest accounts over data privacy fears Online retailStaff WriterMay 5, 2021Empathy.co, Data, Online retail, E-commerce, Online guest accounts, Customer data, Coronavirus, Data privacyComment
Disruptive Amazon Fresh stores tackle customer identity problem Data captureStaff WriterMarch 24, 2021Jonathan Haywood, Holland & Barrett, Amazon Fresh London store, Amazon, Stores, Bricks and mortar retail, Automated stores, Retail technology, Online retail, Omnichannel retail, Customer data, Customer identity, Data captureComment
Bloomreach buys Exponea and bags major investment E-commerceStaff WriterJanuary 26, 2021Bloomreach, Exponea, E-commerce, Sixth Street Growth, Customer data, Customer experience, Funding roundsComment
