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Retail Technology Innovation Hub
Retail Technology Innovation Hub

RTIH: YOUR ONE STOP SHOP FOR ALL THE RETAIL TECHNOLOGY NEWS AND VIEWS THAT MATTER

2026 RTIH Innovation Awards
Shoptalk Europe 2026
ZigZag research: UK retailers claw back £1.7 billion in returns this year as they take the fight to serial returners
ZigZag research: UK retailers claw back £1.7 billion in returns this year as they take the fight to serial returners

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ReturnsStaff WriterOctober 22, 2025ZigZag, Online returns, Returns, Research, 2025 RTiH Innovation AwardsComment
The retail self-service kiosk market is experiencing explosive growth
The retail self-service kiosk market is experiencing explosive growth

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Self-serviceStaff WriterOctober 22, 2025Self service, Self service kiosksComment
Comedian and writer Lucy Porter to host RTIH AI in Retail Awards Ceremony on 29th January
Comedian and writer Lucy Porter to host RTIH AI in Retail Awards Ceremony on 29th January

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RTIH AI AwardsStaff WriterOctober 21, 2025Lucy Porter, RTIH AI in Retail Awards, AI, Retail innovation, Retail technologyComment
Major leadership shakeup at commercetools as CEO Andrew Burton opts to leave the company
Major leadership shakeup at commercetools as CEO Andrew Burton opts to leave the company

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CEOsStaff WriterOctober 21, 2025commercetools, CEOs, Andrew Burton, Doug McNary, 2025 RTiH Innovation AwardsComment
Online retailer bol shares a glimpse of AI driven automation in logistics pilot with Sereact
Online retailer bol shares a glimpse of AI driven automation in logistics pilot with Sereact

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AutomationStaff WriterOctober 21, 2025Sereact, bol, Supply chain, Automation, AI, Robots, Warehouses, 2025 RTiH Innovation AwardsComment
Worldpay inks omnichannel payments processing deal with American retail giant Kroger
Worldpay inks omnichannel payments processing deal with American retail giant Kroger

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PaymentsStaff WriterOctober 21, 2025Worldpay, Kroger, Payments, 2025 RTiH Innovation AwardsComment
Bealls notches up a digital and cryptocurrencies first as it connects with PayTech firm Flexa
Bealls notches up a digital and cryptocurrencies first as it connects with PayTech firm Flexa

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PaymentsStaff WriterOctober 21, 2025Bealls, Flexa, Payments, Digital currencies, Cryptocurrencies, Stores, US retail, 2025 RTiH Innovation AwardsComment
Green Valley Grocery’s former Marketing Director Amanda Yaw joins mobile apps firm Rovertown
Green Valley Grocery’s former Marketing Director Amanda Yaw joins mobile apps firm Rovertown

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JobsStaff WriterOctober 21, 2025Rovertown, Amanda Yaw, Appointments, Marketing, Mobile retail, Green Valley Grocery, 2025 RTiH Innovation AwardsComment
Sports Direct's new Liverpool flagship store built with Elevate retail media platform in mind
Sports Direct's new Liverpool flagship store built with Elevate retail media platform in mind

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Retail mediaStaff WriterOctober 21, 2025Sports Direct, Frasers Group, Retail media, Stores, Liverpool, 2025 RTiH Innovation AwardsComment
Asda ramps up roll-out of new Express stores as nine more locations launch in one week period
Asda ramps up roll-out of new Express stores as nine more locations launch in one week period

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StoresStaff WriterOctober 21, 2025Asda Express, Stores, ESLs, Convenience stores, 2025 RTiH Innovation Awards, AsdaComment
Kurt Geiger in recruitment mode as British luxury brand aims to bring in new Head of Digital Trading
Kurt Geiger in recruitment mode as British luxury brand aims to bring in new Head of Digital Trading

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JobsStaff WriterOctober 21, 2025Kurt Geiger, Appointments, Digital retail, 2025 RTiH Innovation Awards, NewStoreComment
Shoppers are still seeking out real life connections as Walmart shows up at New York Comic Con 2025
Shoppers are still seeking out real life connections as Walmart shows up at New York Comic Con 2025

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OmnichannelStaff WriterOctober 21, 2025New York Comic Con, Walmart, 2025 RTiH Innovation Awards, Omnichannel retail, LivestreamsComment
Retailers face challenging times as as profit warnings from UK listed companies surge in Q3
Retailers face challenging times as as profit warnings from UK listed companies surge in Q3

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ReportsStaff WriterOctober 21, 2025EY-Parthenon, Reports, Research, 2025 RTiH Innovation Awards, Supply chain, UK retailComment
A guide to help modern retailers find the right AI development and consulting partner
A guide to help modern retailers find the right AI development and consulting partner

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AIStaff WriterOctober 21, 2025AI, Online retail, Mobile retail, Digital retail, Omnichannel retail, Data, Machine learningComment
Why customer reviews can make or break a brand
Why customer reviews can make or break a brand

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PaymentsStaff WriterOctober 21, 2025Customer reviews, Reviews, Online retail, Social mediaComment
Why technology first retailers are redefining the customer delivery experience
Why technology first retailers are redefining the customer delivery experience

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CXStaff WriterOctober 20, 2025CX, Online delivery, AI, Automation, On demand delivery, Last mile delivery, Omnichannel retailComment
Plug pulled on shopping wishlist app Carted due to market conditions and long-term outlook
Plug pulled on shopping wishlist app Carted due to market conditions and long-term outlook

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StartupsStaff WriterOctober 20, 2025Carted, Startups, E-commerce, Funding news, 2025 RTiH Innovation AwardsComment
Sarah Haywood joins executive team at motoring and cycling products retailer Halfords as new CIO
Sarah Haywood joins executive team at motoring and cycling products retailer Halfords as new CIO

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CIOsStaff WriterOctober 20, 2025Sarah Haywood, CIOs, Appointments, Carlsberg Group, Halfords, 2025 RTiH Innovation Awards, Digital transformationComment
Here's why everyone in retail should take notice of Walmart's OpenAI e-commerce tie up
Here's why everyone in retail should take notice of Walmart's OpenAI e-commerce tie up

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AIStaff WriterOctober 20, 2025Walmart, AI, E-commerce, OpenAI, Ikea, 2025 RTiH Innovation Awards, Kevin GambleComment
Gap CTO Sven Gerjets: artificial intelligence isn’t about replacing people, rather it’s about amplifying them
Gap CTO Sven Gerjets: artificial intelligence isn’t about replacing people, rather it’s about amplifying them

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AIStaff WriterOctober 20, 2025Gap, Sven Gerjets, AI, 2025 RTiH Innovation Awards, Events, Bret Taylor, OpenAIComment
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2026 EVENTS

Featured
2026 RTIH Innovation Awards
Feb 27
Feb 27, 2026 – Nov 4, 2026
2026 RTIH Innovation Awards
Feb 27, 2026 – Nov 4, 2026
Feb 27, 2026 – Nov 4, 2026
Food & Drink Trends & Innovations Conference
May 12
May 12, 2026
Food & Drink Trends & Innovations Conference
May 12, 2026
May 12, 2026
Retail Technology Expo 2026
May 26
May 26, 2026 – May 27, 2026
Retail Technology Expo 2026
May 26, 2026 – May 27, 2026
May 26, 2026 – May 27, 2026
Shoptalk Europe 2026
Jun 9
Jun 9, 2026 – Jun 11, 2026
Shoptalk Europe 2026
Jun 9, 2026 – Jun 11, 2026
Jun 9, 2026 – Jun 11, 2026
RTIH AI in Retail Awards
Jul 6
Jul 6, 2026 – Feb 11, 2027
RTIH AI in Retail Awards
Jul 6, 2026 – Feb 11, 2027
Jul 6, 2026 – Feb 11, 2027
NRF 2026: Retail's Big Show Europe
Sep 15
Sep 15, 2026 – Sep 17, 2026
NRF 2026: Retail's Big Show Europe
Sep 15, 2026 – Sep 17, 2026
Sep 15, 2026 – Sep 17, 2026

TRENDING: AI

Featured
Rithum research: Gen Z shoppers act on AI recommendations without third party verification
AI
Rithum research: Gen Z shoppers act on AI recommendations without third party verification
AI

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AI
Papa Johns lays claim to industry first with launch of Lou AI digital pizza assistant via Google Cloud
AI
Papa Johns lays claim to industry first with launch of Lou AI digital pizza assistant via Google Cloud
AI

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AI
One in four retail technology providers at RTS 2026 say AI is overhyped, ASPR research finds
AI
One in four retail technology providers at RTS 2026 say AI is overhyped, ASPR research finds
AI

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AI
Live commerce platform Tilt lays claim to an industry first with launch of new AI powered feature Snap
AI
Live commerce platform Tilt lays claim to an industry first with launch of new AI powered feature Snap
AI

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AI
Finnish grocery chain K-Supermarket lays claim to AI powered recipe ideas focused out of home first
AI
Finnish grocery chain K-Supermarket lays claim to AI powered recipe ideas focused out of home first
AI

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AI
The Home Depot launches customer service AI voice agent phone system with Google Cloud
AI
The Home Depot launches customer service AI voice agent phone system with Google Cloud
AI

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AI

TRENDING: AUTOMATION

Featured
Delivery Hero launches Herogen autonomous software delivery agent as part of firm's everyday app push
Automation
Delivery Hero launches Herogen autonomous software delivery agent as part of firm's everyday app push
Automation

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Automation
Two thumbs up for Zebra Technologies tech powered Lowe's automated paint buying solution
Automation
Two thumbs up for Zebra Technologies tech powered Lowe's automated paint buying solution
Automation

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Automation
French robotics unicorn Exotec announces multi-site Skyfleet deal with sports retailer Decathlon
Automation
French robotics unicorn Exotec announces multi-site Skyfleet deal with sports retailer Decathlon
Automation

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Automation
Circa Resort & Casino and VenHub Global team on first of its kind autonomous store deployment
Automation
Circa Resort & Casino and VenHub Global team on first of its kind autonomous store deployment
Automation

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Automation
Kroger has no time to waste as it inks automated micro-fulfillment solution deal with Fulfil
Automation
Kroger has no time to waste as it inks automated micro-fulfillment solution deal with Fulfil
Automation

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Automation
Swedish sports retailer Stadium taps Exotec Skypod robotics system at Norrköping warehouse
Automation
Swedish sports retailer Stadium taps Exotec Skypod robotics system at Norrköping warehouse
Automation

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Automation

TRENDING: RTS 2026

Featured
Retail Technology Show hits London ExCeL in April and delivers event's biggest ever innovation showcase
RTS 2026
Retail Technology Show hits London ExCeL in April and delivers event's biggest ever innovation showcase
RTS 2026

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RTS 2026
RTS 2026 conference review: agentic commerce changing the rules of the game amid retailer transformations
RTS 2026
RTS 2026 conference review: agentic commerce changing the rules of the game amid retailer transformations
RTS 2026

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RTS 2026
Retail Technology Show 2026 conference review: Tesco Lab's Ross Arnone discusses ideation and delivery
RTS 2026
Retail Technology Show 2026 conference review: Tesco Lab's Ross Arnone discusses ideation and delivery
RTS 2026

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RTS 2026
RTS 2026 conference review: shift to AI aids efficiency and CX, say New Look, Aroma Zone, Fortnum & Mason
RTS 2026
RTS 2026 conference review: shift to AI aids efficiency and CX, say New Look, Aroma Zone, Fortnum & Mason
RTS 2026

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RTS 2026
RTS 2026 conference review: CPTO job title reflects the centrality of technology in modern retail space
RTS 2026
RTS 2026 conference review: CPTO job title reflects the centrality of technology in modern retail space
RTS 2026

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RTS 2026
RTS 2026: focus on leadership in uncertain times amid technology, economic and resiliency challenges
RTS 2026
RTS 2026: focus on leadership in uncertain times amid technology, economic and resiliency challenges
RTS 2026

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RTS 2026

TRENDING: RTIH INNOVATION AWARDS

Featured
The Retail Tea Break podcast host Melissa Moore joins 2026 RTIH Innovation Awards judging panel
RTIH Awards
The Retail Tea Break podcast host Melissa Moore joins 2026 RTIH Innovation Awards judging panel
RTIH Awards

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RTIH Awards
RTIH retail technology innovation awards return for 2026, deadline for submissions is 2nd October
RTIH Awards
RTIH retail technology innovation awards return for 2026, deadline for submissions is 2nd October
RTIH Awards

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RTIH Awards
Walmart's Prabhat Johl added to 2026 RTIH Innovation Awards judging panel
RTIH Awards
Walmart's Prabhat Johl added to 2026 RTIH Innovation Awards judging panel
RTIH Awards

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RTIH Awards
Call for entries: RTIH's industry leading retail tech innovation awards opens for submissions
RTIH Awards
Call for entries: RTIH's industry leading retail tech innovation awards opens for submissions
RTIH Awards

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RTIH Awards
2026 RTIH Innovation Awards winners to be announced at event in London on 4th November
RTIH Awards
2026 RTIH Innovation Awards winners to be announced at event in London on 4th November
RTIH Awards

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RTIH Awards
2026 RTIH Innovation Awards opens for entries with deadline for submissions Friday, 2nd October
RTIH Awards
2026 RTIH Innovation Awards opens for entries with deadline for submissions Friday, 2nd October
RTIH Awards

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RTIH Awards

TRENDING: RETAIL MEDIA

Featured
MediaMarktSaturn expands store retail media offering to eight European markets with One Tech Group
Retail media
MediaMarktSaturn expands store retail media offering to eight European markets with One Tech Group
Retail media

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Retail media
Australian retailer JB Hi-Fi taps Broadsign technology to build and scale its in-store retail media network
Retail media
Australian retailer JB Hi-Fi taps Broadsign technology to build and scale its in-store retail media network
Retail media

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Retail media
Henkel enlists WPP Media on launch of full-funnel commerce strategy for company's Bloo brand
Retail media
Henkel enlists WPP Media on launch of full-funnel commerce strategy for company's Bloo brand
Retail media

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Retail media
Diageo and PepsiCo test Tesco video formats spanning homepage and in-aisle environments
Retail media
Diageo and PepsiCo test Tesco video formats spanning homepage and in-aisle environments
Retail media

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Retail media
Bec Penn finishes up her 1.5 year run as Head of Product at Coles Group's retail media division Coles 360
Retail media
Bec Penn finishes up her 1.5 year run as Head of Product at Coles Group's retail media division Coles 360
Retail media

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Retail media
New Snappy Shopper retail media network connects FMCG brands with indie convenience retailers
Retail media
New Snappy Shopper retail media network connects FMCG brands with indie convenience retailers
Retail media

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Retail media

TRENDING: RFID

Featured
Perry Ellis boosts post-picking validation at US distribution centre using RAIN RFID solution
RFID
Perry Ellis boosts post-picking validation at US distribution centre using RAIN RFID solution
RFID

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RFID
Anna Marie Blackburn takes her love for RFID to the next level as she makes jump to Nedap Retail
RFID
Anna Marie Blackburn takes her love for RFID to the next level as she makes jump to Nedap Retail
RFID

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RFID
JD Sports inks multi-year global ItemOptix RFID technology deal with Checkpoint Systems
RFID
JD Sports inks multi-year global ItemOptix RFID technology deal with Checkpoint Systems
RFID

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RFID
JD Sports Fashion and Checkpoint Systems tackle challenges using RFID inventory management
RFID
JD Sports Fashion and Checkpoint Systems tackle challenges using RFID inventory management
RFID

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RFID
Christmas comes early as Asda pilots Zebra Technologies TC53E RFID device in first store
RFID
Christmas comes early as Asda pilots Zebra Technologies TC53E RFID device in first store
RFID

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RFID
RFID and supply chain technology firm SML Group bags FountainVest and CPE as new investors
RFID
RFID and supply chain technology firm SML Group bags FountainVest and CPE as new investors
RFID

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RFID

TRENDING: STORES

Featured
Virgin Media O2 opens doors to new 1,900 sqft experiential store located at Liverpool ONE shopping centre
Stores
Virgin Media O2 opens doors to new 1,900 sqft experiential store located at Liverpool ONE shopping centre
Stores

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Stores
Ikea China announces expansion in eastern Beijing as retail giant opens doors to first small store
Stores
Ikea China announces expansion in eastern Beijing as retail giant opens doors to first small store
Stores

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Stores
Lekkerland switches on self-checkouts centric Rewe To Go store at new Frankfurt Airport terminal
Stores
Lekkerland switches on self-checkouts centric Rewe To Go store at new Frankfurt Airport terminal
Stores

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Stores
Scala EMEA’s General Manager Harry Horn discusses why signage in-store is doing more in 2026
Stores
Scala EMEA’s General Manager Harry Horn discusses why signage in-store is doing more in 2026
Stores

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Stores
British grocery retailer Heron Foods deploys connected in-store communications platform from x-hoppers
Stores
British grocery retailer Heron Foods deploys connected in-store communications platform from x-hoppers
Stores

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Stores
Inditex owned Spanish fashion and lifestyle retailer Lefties makes North East debut with Metrocentre store
Stores
Inditex owned Spanish fashion and lifestyle retailer Lefties makes North East debut with Metrocentre store
Stores

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Stores

TRENDING: APPOINTMENTS

Featured
Former Reckon.ai CEO Ana Pinto gets back in the retail game as she accepts COO position at Maikoz
Appointments
Former Reckon.ai CEO Ana Pinto gets back in the retail game as she accepts COO position at Maikoz
Appointments

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Appointments
Jessica Cooke joins Kingfisher as its new Group Head of Retail Media Propositions and Partners
Appointments
Jessica Cooke joins Kingfisher as its new Group Head of Retail Media Propositions and Partners
Appointments

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Appointments
AI powered commerce technology firm Frontnow announces appointment of Gabriel Bobinski as CEO
Appointments
AI powered commerce technology firm Frontnow announces appointment of Gabriel Bobinski as CEO
Appointments

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Appointments
Kyla Robinson says thanks to Spanx as she exits and takes on CTTO position at Bed Bath & Beyond
Appointments
Kyla Robinson says thanks to Spanx as she exits and takes on CTTO position at Bed Bath & Beyond
Appointments

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Appointments
Lex Ledger moves on up at Spotify with Global Head of Payments role at digital music giant Spotify
Appointments
Lex Ledger moves on up at Spotify with Global Head of Payments role at digital music giant Spotify
Appointments

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Appointments
Former Tesco Labs leader Jo Hickson exits H&M and takes on strategic initiatives role at Specsavers
Appointments
Former Tesco Labs leader Jo Hickson exits H&M and takes on strategic initiatives role at Specsavers
Appointments

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Appointments

TRENDING: FUNDING NEWS

Featured
MarTech firm Hightouch bags $2.75 billion valuation as it secures $150 million in Series D funding
Funding news
MarTech firm Hightouch bags $2.75 billion valuation as it secures $150 million in Series D funding
Funding news

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Funding news
Shopify Plus agency Swanky pulls in £7.6 million from YFM to support next phase of growth
Funding news
Shopify Plus agency Swanky pulls in £7.6 million from YFM to support next phase of growth
Funding news

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Funding news
VAST Data announces $1 billion Series F fund raise, tripling AI tech company's valuation to $30 billion
Funding news
VAST Data announces $1 billion Series F fund raise, tripling AI tech company's valuation to $30 billion
Funding news

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Funding news
VisioLab bags $11 million Series A for AI powered self-checkout across sports venues and food service
Funding news
VisioLab bags $11 million Series A for AI powered self-checkout across sports venues and food service
Funding news

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Funding news
Former Costa Express boss secures £2 million in funding to scale automated coffee platform
Funding news
Former Costa Express boss secures £2 million in funding to scale automated coffee platform
Funding news

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Funding news
AI powered logistics and supply chain decision-making platform Loop bags $95m in Series C funding round
Funding news
AI powered logistics and supply chain decision-making platform Loop bags $95m in Series C funding round
Funding news

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Funding news
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