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2026 RTIH Innovation Awards FAQs
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2027 RTIH AI in Retail Awards
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2025 RTIH Innovation Awards winners
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2026 RTIH Innovation Awards FAQs
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2027 RTIH AI in Retail Awards
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AI - the secret to instilling customer loyalty
AI Staff Writer 15/11/2018 AI Staff Writer 15/11/2018

AI - the secret to instilling customer loyalty

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3D Cloud
2026 RTIH Innovation Awards

2026 EVENTS

Featured
Retail Technology Expo 2026
May 26
26 May 2026 – 27 May 2026
Retail Technology Expo 2026
26 May 2026 – 27 May 2026
26 May 2026 – 27 May 2026
Shoptalk Europe 2026
Jun 9
9 June 2026 – 11 June 2026
Shoptalk Europe 2026
9 June 2026 – 11 June 2026
9 June 2026 – 11 June 2026
Workforce Innovation Expo
Sept 10
10 September 2026
Workforce Innovation Expo
10 September 2026
10 September 2026
NRF 2026: Retail's Big Show Europe
Sept 15
15 September 2026 – 17 September 2026
NRF 2026: Retail's Big Show Europe
15 September 2026 – 17 September 2026
15 September 2026 – 17 September 2026

TRENDING: AI

Featured
Electricals and technology retailer Currys announces new AI charity skills programme
AI
Electricals and technology retailer Currys announces new AI charity skills programme
AI
AI
Asos announces launch of Stylist app in ChatGPT powered by Bambuser video commerce technology
AI
Asos announces launch of Stylist app in ChatGPT powered by Bambuser video commerce technology
AI
AI
Shock Absorber UK aims to raise the bar for AI innovation in intimate apparel with Brarista partnership
AI
Shock Absorber UK aims to raise the bar for AI innovation in intimate apparel with Brarista partnership
AI
AI
Dassault Systèmes launches AI powered and cloud-based HomeByMe Kitchen Expert Suite for retailers
AI
Dassault Systèmes launches AI powered and cloud-based HomeByMe Kitchen Expert Suite for retailers
AI
AI

TRENDING: AUTOMATION

Featured
Specsavers focuses on automated tech as it stumps up £7 million for Kidderminster factory expansion
Automation
Specsavers focuses on automated tech as it stumps up £7 million for Kidderminster factory expansion
Automation
Automation
Marks & Spencer begins construction work on £340 million, 1.3 million sq ft automated food distribution centre
Automation
Marks & Spencer begins construction work on £340 million, 1.3 million sq ft automated food distribution centre
Automation
Automation
Warehouse robotics specialist Exotec teams with Korean fashion brand MUSINSA to power new automated warehouse
Automation
Warehouse robotics specialist Exotec teams with Korean fashion brand MUSINSA to power new automated warehouse
Automation
Automation
M&S to buy former Asos automated fashion distribution centre as retailer looks to double online sales
Automation
M&S to buy former Asos automated fashion distribution centre as retailer looks to double online sales
Automation
Automation

TRENDING: RTS 2026

Featured
WorkJam RTS 2026 research: under pressure retailers forced to prioritise cost control over employee experience
RTS 2026
WorkJam RTS 2026 research: under pressure retailers forced to prioritise cost control over employee experience
RTS 2026
RTS 2026
Retail Technology Show hits London ExCeL in April and delivers event's biggest ever innovation showcase
RTS 2026
Retail Technology Show hits London ExCeL in April and delivers event's biggest ever innovation showcase
RTS 2026

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RTS 2026
RTS 2026 conference review: agentic commerce changing the rules of the game amid retailer transformations
RTS 2026
RTS 2026 conference review: agentic commerce changing the rules of the game amid retailer transformations
RTS 2026

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RTS 2026
Retail Technology Show 2026 conference review: Tesco Lab's Ross Arnone discusses ideation and delivery
RTS 2026
Retail Technology Show 2026 conference review: Tesco Lab's Ross Arnone discusses ideation and delivery
RTS 2026

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RTS 2026

TRENDING: RTIH INNOVATION AWARDS

Featured
Warner Bros. Senior Director Christiana Hawes joins 2026 RTIH Innovation Awards judging panel
RTIH Awards
Warner Bros. Senior Director Christiana Hawes joins 2026 RTIH Innovation Awards judging panel
RTIH Awards

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RTIH Awards
The Retail Tea Break podcast host Melissa Moore joins 2026 RTIH Innovation Awards judging panel
RTIH Awards
The Retail Tea Break podcast host Melissa Moore joins 2026 RTIH Innovation Awards judging panel
RTIH Awards

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RTIH Awards
RTIH retail technology innovation awards return for 2026, deadline for submissions is 2nd October
RTIH Awards
RTIH retail technology innovation awards return for 2026, deadline for submissions is 2nd October
RTIH Awards

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RTIH Awards
Walmart's Prabhat Johl added to 2026 RTIH Innovation Awards judging panel
RTIH Awards
Walmart's Prabhat Johl added to 2026 RTIH Innovation Awards judging panel
RTIH Awards

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RTIH Awards

TRENDING: INTERVIEWS

Featured
Smart stores specialist VenHub thinks about the future as US-based company builds momentum
Interviews
Smart stores specialist VenHub thinks about the future as US-based company builds momentum
Interviews

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Interviews
Fynd founder Sreeraman Mohan Girija talks going global and AI powered unified commerce
Interviews
Fynd founder Sreeraman Mohan Girija talks going global and AI powered unified commerce
Interviews

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Interviews
On demand delivery interview: Pete Chong, Global Head of Retail at Just Eat Takeaway.com
Interviews
On demand delivery interview: Pete Chong, Global Head of Retail at Just Eat Takeaway.com
Interviews

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Interviews
Srinivas Rao Burri engineers trust in digital commerce: talking AI, risk, and the future of payments
Interviews
Srinivas Rao Burri engineers trust in digital commerce: talking AI, risk, and the future of payments
Interviews

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Interviews

TRENDING: ESLs

Featured
Estonian grocery retailer Coop enlists StrongPoint and Vusion as it embarks upon digitalisation of stores
ESLs
Estonian grocery retailer Coop enlists StrongPoint and Vusion as it embarks upon digitalisation of stores
ESLs

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ESLs
Milestone for Morrisons in UK grocery retailer's Vusion technology powered digital shelf edge labels roll-out
ESLs
Milestone for Morrisons in UK grocery retailer's Vusion technology powered digital shelf edge labels roll-out
ESLs

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ESLs
UK health and beauty retailer Superdrug updates on Hanshow powered digital store roll-out
ESLs
UK health and beauty retailer Superdrug updates on Hanshow powered digital store roll-out
ESLs

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ESLs
Pricer and JRTech Solutions ink digital store transformation deal with Canadian grocery retailer Sobeys
ESLs
Pricer and JRTech Solutions ink digital store transformation deal with Canadian grocery retailer Sobeys
ESLs

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ESLs

TRENDING: STORES

Featured
Xiaomi opens its second store in London as Chinese consumer electronics firm lands at Westfield White City
Stores
Xiaomi opens its second store in London as Chinese consumer electronics firm lands at Westfield White City
Stores
Stores
Pop culture and lifestyle retailer MINISO relocates to bigger space in London’s Brent Cross Shopping Centre
Stores
Pop culture and lifestyle retailer MINISO relocates to bigger space in London’s Brent Cross Shopping Centre
Stores
Stores
P.Louise partners with Boots as British social first beauty brand makes its exclusive entrance on the high street
Stores
P.Louise partners with Boots as British social first beauty brand makes its exclusive entrance on the high street
Stores
Stores
Amazon Just Walk Out solution rethink shows why context matters so much in the emerging technology space
Stores
Amazon Just Walk Out solution rethink shows why context matters so much in the emerging technology space
Stores
Stores

TRENDING: APPOINTMENTS

Featured
Former Tesco and bp exec Ian Boden-Dowds joins Sainsbury's as Head of Customer Experience Transformation
Appointments
Former Tesco and bp exec Ian Boden-Dowds joins Sainsbury's as Head of Customer Experience Transformation
Appointments
Appointments
Warehouse automation specialist Exotec appoints Ocado veteran Nick Millard as Lead Solutions Engineer
Appointments
Warehouse automation specialist Exotec appoints Ocado veteran Nick Millard as Lead Solutions Engineer
Appointments
Appointments
Former John Lewis Partnership executive Manish Bhagat joins Boots UK as Customer Transformation Director
Appointments
Former John Lewis Partnership executive Manish Bhagat joins Boots UK as Customer Transformation Director
Appointments
Appointments
Antonio Silveira takes on Chief Technology Officer position at Marc Lore’s food delivery startup Wonder
Appointments
Antonio Silveira takes on Chief Technology Officer position at Marc Lore’s food delivery startup Wonder
Appointments
Appointments

TRENDING: FUNDING NEWS

Featured
AI powered retail intelligence specialist RADAR lands $170 million in funding and hits $1 billion valuation
Funding news
AI powered retail intelligence specialist RADAR lands $170 million in funding and hits $1 billion valuation
Funding news
Funding news
Viking Growth invests in Inretrn, a company that helps retailers manage complex returns processes
Funding news
Viking Growth invests in Inretrn, a company that helps retailers manage complex returns processes
Funding news
Funding news
Shake Shack partners with Blink as workforce management solutions firm bags $17 million in funding
Funding news
Shake Shack partners with Blink as workforce management solutions firm bags $17 million in funding
Funding news
Funding news
AI driven search specialist Searchable secures £10.3 million in funding from Headline at £62.9 million valuation
Funding news
AI driven search specialist Searchable secures £10.3 million in funding from Headline at £62.9 million valuation
Funding news
Funding news
Workforce Innovation Expo

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About RTIH Editor Scott Thompson   RTIH Retail Technology Innovations report   RTIH Retail Technology Hot 100 List   RTIH AI in Retail Awards finalists   2025 RTIH Innovation Awards finalists   Contact us   RTIH Top 100 Retail Tech Influencers List   Newsletter sign up   PR Newswire

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