Metapack reveals The Delivery Conference 2021 speakers and agenda

Metapack has announced the speakers and agenda for its The Delivery Conference virtual event, which is set to take place on 2nd-3rd February.

The agenda is based around the coronavirus pandemic led events of 2020, the exponential growth of e-commerce, changing consumer expectations and the future of retail.

“2020 has not only been a year of unexpected challenges but it has also been a year filled with immense opportunity,” says Bruce Fair, CRO at Metapack.

“TDC has long been a key event within e-commerce and delivery for over a decade and we’re once again looking forward to an action-packed agenda with brilliant speakers, thought provoking panels and presentations from across the industry.”

“We’ll be looking back at what has been an extraordinary year and peak, but more importantly we’ll be looking ahead together at how to tackle the different challenges, new trends and rising expectations that await us.”

Opening address and industry keynotes

The conference will open with an address from Fair.

The keynote speakers include: Richard Lim, CEO, Retail Economics on ‘the next big challenges for pandemic-era retail and beyond’; Ines van Gennip, UK Country Lead, Amazon Shipping on the ‘fulfilment experience of the future’

Other speakers include: Brian McAllister, Global DTC Operations Manager - Burton Snowboards; Paz Khorana, Head of Multi-channel Operations - Holland & Barrett; Gary Grant, Founder and Executive Chairman - The Entertainer.

Karl Harwood, Head of Distribution - Supply Chain - Missguided; Martyn Oakley, Customer Operations Director - Laithwaite's Wine; Sarah Taylor-Jones, Head of Marketing - Hermes; and Jon Nicholson, Sales Director - Royal Mail Parcels.