Post Office taps Yoti tech for digital ID services launch

Post Office has partnered with Yoti on the roll-out of new digital identity services both online and in-branch.

This includes an app that will combine customers’ personal data and biometrics to create a reusable ID on their phone, and in-branch services for those who do not have access to a smartphone or who prefer face to face contact.

The partnership will also enable online businesses to use Post Office and Yoti identity verification services for fraud detection, e-signatures and customer authentication services, using biometric face matching and liveness detection.

Nick Read, Chief Executive at Post Office, says: “We are embracing new technologies and this partnership will enhance our reputation as the trusted go to destination for identity solutions.”

“Whether it’s proving your identity on a smartphone or face to face with a Postmaster, we will make transactions faster and simpler than ever before.”

He concludes: “I am delighted that Post Office and Yoti are joining forces to expand our identity services.”

“We have an ambitious strategy to deliver a unique offer to the market that integrates digital and physical identity verification at scale benefitting both individuals and businesses.”

Robin Tombs, CEO at Yoti, says: “Seven years ago, we set out to fix the broken identity system.”

“Trust is critical in the emerging digital ID space and our plan has always been to partner with the Post Office, which I believe is one of the most trusted brands in the UK.”

“We have already invested over £85 million creating a world leading ID platform that removes the friction from outdated ID processes, puts individuals in control of their identity, preserves privacy and helps reduce identity fraud.”

“Together with the Post Office, we will help drive the UK’s digital transformation, making life simpler and safer for individuals and businesses online, in-branch and on the high street.”

Sign up for our free retail technology newsletter here