Studio Moderna deploys Shippeo last mile delivery platform

Studio Moderna, an omnichannel retailer of home and wellness brands across Central and Eastern Europe, has chosen Shippeo to power new parcel track and trace capabilities for customers.

“The pandemic became a significant catalyst for launching our last mile delivery visibility as we accelerated our digital transformation efforts across the board,” says Daniel Hodžić, Studio Moderna’s Group Last Mile Delivery Manager.

“The Shippeo platform provides us with a single centralised portal in which we can aggregate data from all of our carriers, offering a consistent view across all delivery channels.”

“Email and SMS notifications are automatically triggered, keeping key stakeholders and customers informed about delivery status.”

“We chose Shippeo not only for the quality of their product and their understanding of our unique needs, but also the quality of the implementation support provided,” adds Studio Moderna CEO Jan Heere.

“The Shippeo team’s focus on speed and ease of integration was key for us to be able to deliver our new parcel tracking capabilities at pace, while saving us considerable time and money by taking care of our carrier onboarding.”

Although B2C deliveries were a priority within its digitalisation strategy, the company also hopes to extend visibility capabilities further upstream.

“The long-term aim is to bring additional visibility to our warehouse distribution and supplier flows, to enhance productivity, optimise operations and reduce logistics costs,” says Heere.