Swiss convenience retailer Valora looks to improve supply chain processes with RELEX Solutions technology
Valora, a convenience retailer in Switzerland with subsidiaries in Luxembourg and Germany, is working with RELEX Solutions as it looks to enhance availability, reduce waste and ultimately improve customer satisfaction.
Wysupp, a RELEX partner, is managing the implementation.
Valora has 15,000 employees, 2,400 convenience stores, 3,400 SKUs and two distribution centres across Switzerland, Germany, Austria, Luxembourg and the Netherlands.
It will be replacing an existing space planning solution with RELEX, in concert with adding the firm’s forecasting and replenishment capabilities for a unified approach to store planning, store operations, and supply chain.
“With stores across several countries in several types of formats like railway stations, airports and urban areas, customer demand is quite specific within each, offering unique challenges. We needed a more sophisticated way to accurately forecast demand and replenish and plan store assortments appropriately,” says Dirk Mühlhäuser, CIO at Valora.
“Choosing RELEX aligns with Valora’s strategy to improve the shopper experience by improving item availability while reducing waste and maximising operational efficiency.”
“We trust RELEX given their expertise specifically for convenience store retailers, combined with their unified approach to optimising supply chain processes,” says Roger Vogt, CEO Retail, Valora.
“RELEX’s regional expertise and strength aligns seamlessly with our unique operational requirements, with local complexities and dynamic customer demands.”
“We are committed to supporting Valora’s retail strategy, driving cost efficiency, optimising return on sales, and strategically enhancing delivery processes,” comments Wysupp CEO Jörg Kriekhaus.
“We are pleased to support yet another customer in their journey towards making strategic and operational decisions.”
“We are proud to support Valora in achieving their goals, aiming to help them boost profitability, navigate complex assortments, and optimise available space through streamlined, automated, and unified retail planning processes,” says Michael Hoffmann, VP of Sales, DACH region, RELEX Solutions.
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