Australians bag rewards as DoorDash and Velocity Frequent Flyer announce launch of new partnership

Thanks to the new deal, Australian DoorDash customers will be able to earn Velocity Points, with 2,000 bonus available on their first eligible order.

Delivery app DoorDash has teamed up with Virgin Australia’s loyalty programme Velocity Frequent Flyer to offer its customers a new perk.

Australians can now earn Velocity Points on DoorDash deliveries of food, groceries and other essentials, helping them to earn flights, upgrades and travel experiences through the scheme.

To mark the launch, new and existing DoorDash customers will receive 2,000 bonus Velocity Points when they link their Velocity Frequent Flyer number and place an order before 12th August 2025.

Katy Rogers, Director of Partnerships and Sales at DoorDash, comments: "We couldn’t be more excited to partner with Velocity Frequent Flyer to deliver even more value to Australians. Whether it's a grocery shop, pharmacy essentials, or a favourite meal, DoorDash is about making everyday life more convenient, and now, more rewarding.

"This partnership transforms everyday deliveries into exciting opportunities to earn points towards travel, upgrades, and unforgettable experiences. We’re proud to offer something that gives back in such a meaningful way. We can’t wait for all our customers to experience the thrill of getting closer to their next adventure with every order."

Velocity Frequent Flyer’s CEO Nick Rohrlach adds: "Velocity is committed to getting members to rewards faster - whether it's flights, upgrades, or everyday redemptions through our Velocity Rewards Store and Myer on a variety of products.

“This new partnership transforms everyday spending into a powerful way to get there sooner - from just 5,900 Points (plus taxes, fees and carrier charges), members can enjoy a one-way Economy Reward Seat from Sydney to Melbourne for a weekend city escape.”

DoorDash is one of the world’s leading local delivery platforms, with a presence in more than 30 countries. Velocity Frequent Flyer has more than 13 million members using points to redeem flights with Virgin Australia and its partner airlines.

2025 RTIH INNOVATION AWARDS

Loyalty and rewards will be a key focus area at the 2025 RTIH Innovation Awards.

The awards, which are now open for entries, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.