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Posts tagged Lewis Hawkes

Stop complaining about 'meat grinder' self-checkouts when it is exactly what you asked for

Stop complaining about 'meat grinder' self-checkouts when it is exactly what you asked for

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StoresStaff WriterFebruary 10, 2026Lewis Hawkes, Currys, Self-checkouts, Stores, Customer service, CX, 2026 RTIH Innovation AwardsComment

The year in review: AI is messy, the high street is alive and kicking, and Amazon is on the defensive

The year in review: AI is messy, the high street is alive and kicking, and Amazon is on the defensive

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2025 reviewStaff WriterDecember 15, 2025Lewis Hawkes, AI, Stores, Currys, Amazon, Rapid delivery, 2025 review, RTIH AI in Retail Awards, Online retailComment