RTIH: YOUR ONE STOP SHOP FOR ALL THE RETAIL TECHNOLOGY NEWS AND VIEWS THAT MATTER Customer experience Staff Writer 03/04/2023 Customer experience Staff Writer 03/04/2023 Valtech announces partnership with Specsavers to optimise optical retailer’s customer facing technology Read More Customer experience Staff Writer 22/03/2023 Customer experience Staff Writer 22/03/2023 Prada Group teams with Adobe as it looks to reimagine store and digital experiences in real-time Read More Customer experience Staff Writer 15/03/2023 Customer experience Staff Writer 15/03/2023 Critizr changes name to Goodays, launches Artificial Intelligence Lab and appoints new Chairman Read More Customer experience Staff Writer 16/11/2022 Customer experience Staff Writer 16/11/2022 Asos and New Look shine in customer experience research as Zara flops Read More Customer experience Staff Writer 03/10/2022 Customer experience Staff Writer 03/10/2022 Delivering a flawless customer experience wherever, however, and whenever people shop Read More Customer experience Staff Writer 01/08/2022 Customer experience Staff Writer 01/08/2022 DFS Furniture opts for Medallia customer experience tech Read More Customer experience Staff Writer 29/11/2021 Customer experience Staff Writer 29/11/2021 Happy Finish announces Marks & Spencer online CX tie up Read More Customer experience Staff Writer 14/11/2021 Customer experience Staff Writer 14/11/2021 Enhancing consumer experiences within retail spaces Read More Customer experience Staff Writer 04/11/2021 Customer experience Staff Writer 04/11/2021 Brits buy more from brands they trust and ditch those they don’t Read More Customer experience Staff Writer 01/09/2021 Customer experience Staff Writer 01/09/2021 Blue Diamond deploys Critizr Connection platform Read More Customer experience Staff Writer 27/07/2021 Customer experience Staff Writer 27/07/2021 McDonald’s overhauls customer experience team for a digital age Read More Customer experience Staff Writer 09/06/2021 Customer experience Staff Writer 09/06/2021 Marks & Spencer taps Medallia tech for Voice of the Customer programme Read More Customer experience Staff Writer 19/02/2021 Customer experience Staff Writer 19/02/2021 Salvatore Ferragamo deploys Medallia Experience Cloud solution Read More Customer experience Staff Writer 26/01/2021 Customer experience Staff Writer 26/01/2021 Wickes chooses marketing tech venture Team ITG for CX project Read More Customer experience Staff Writer 21/01/2021 Customer experience Staff Writer 21/01/2021 COAT Paints hails 'game changer' Hullabalook tech Read More Customer experience Staff Writer 07/01/2021 Customer experience Staff Writer 07/01/2021 McColl’s Retail Group enlists SMG for voice of customer initiative Read More Newer Posts
Customer experience Staff Writer 03/04/2023 Customer experience Staff Writer 03/04/2023 Valtech announces partnership with Specsavers to optimise optical retailer’s customer facing technology Read More
Customer experience Staff Writer 22/03/2023 Customer experience Staff Writer 22/03/2023 Prada Group teams with Adobe as it looks to reimagine store and digital experiences in real-time Read More
Customer experience Staff Writer 15/03/2023 Customer experience Staff Writer 15/03/2023 Critizr changes name to Goodays, launches Artificial Intelligence Lab and appoints new Chairman Read More
Customer experience Staff Writer 16/11/2022 Customer experience Staff Writer 16/11/2022 Asos and New Look shine in customer experience research as Zara flops Read More
Customer experience Staff Writer 03/10/2022 Customer experience Staff Writer 03/10/2022 Delivering a flawless customer experience wherever, however, and whenever people shop Read More
Customer experience Staff Writer 01/08/2022 Customer experience Staff Writer 01/08/2022 DFS Furniture opts for Medallia customer experience tech Read More
Customer experience Staff Writer 29/11/2021 Customer experience Staff Writer 29/11/2021 Happy Finish announces Marks & Spencer online CX tie up Read More
Customer experience Staff Writer 14/11/2021 Customer experience Staff Writer 14/11/2021 Enhancing consumer experiences within retail spaces Read More
Customer experience Staff Writer 04/11/2021 Customer experience Staff Writer 04/11/2021 Brits buy more from brands they trust and ditch those they don’t Read More
Customer experience Staff Writer 01/09/2021 Customer experience Staff Writer 01/09/2021 Blue Diamond deploys Critizr Connection platform Read More
Customer experience Staff Writer 27/07/2021 Customer experience Staff Writer 27/07/2021 McDonald’s overhauls customer experience team for a digital age Read More
Customer experience Staff Writer 09/06/2021 Customer experience Staff Writer 09/06/2021 Marks & Spencer taps Medallia tech for Voice of the Customer programme Read More
Customer experience Staff Writer 19/02/2021 Customer experience Staff Writer 19/02/2021 Salvatore Ferragamo deploys Medallia Experience Cloud solution Read More
Customer experience Staff Writer 26/01/2021 Customer experience Staff Writer 26/01/2021 Wickes chooses marketing tech venture Team ITG for CX project Read More
Customer experience Staff Writer 21/01/2021 Customer experience Staff Writer 21/01/2021 COAT Paints hails 'game changer' Hullabalook tech Read More
Customer experience Staff Writer 07/01/2021 Customer experience Staff Writer 07/01/2021 McColl’s Retail Group enlists SMG for voice of customer initiative Read More