Klarna flags power of online returns as customer acquisition and retention tool Online returnsStaff WriterMay 26, 2021Klarna, Natalie Berg, Online retail, Payments, Online returns, Buy now pay later, Coronavirus, E-commerce, Omnichannel retail, StoresComment
schuh and New Look onboard with InPost Instant Returns service Online returnsStaff WriterApril 22, 2021schuh, New Look, InPost, InPost Instant Returns service, QR codes, Omnichannel retail, Online returns, Online retail, Missguided, Green retail, Sustainable retailComment
Pureplay Missguided makes paperless returns move Online returnsStaff WriterApril 7, 2021Missguided, Online returns, Green retail, Online retail, QR codes, InPost UK, PureplaysComment
Missguided deploys new InPost Instant Returns service Online returnsStaff WriterMarch 24, 2021Missguided, InPost UK, InPost Instant Returns service, Online returns, Online retail, E-commerce, QR codes, E-commerce returnsComment
Online retailers must tackle returns problem amid coronavirus outbreak Online returnsStaff WriterFebruary 10, 2021InPost UK, Online returns, Online retail, Parcel lockers, E-commerce, Omnichannel retail, Coronavirus lockdown, Coronavirus, Key workersComment
Walmart launches free returns service via FedEx Online returnsStaff WriterDecember 22, 2020Walmart, Online retail, Online returns, FedEx, Walmart Carrier Pickup by FedEx, Omnichannel retail, Bricks and mortar retailComment
UKK.Fashion tests out upgraded ViewPort solution Online returnsStaff WriterJuly 17, 2020UKK.Fashion, Online retail, James and James, ViewPort, Retail technology, Online delivery, Online returns, Independent retailers, Omnichannel retail, Bricks and mortar retailComment
Openpay highlights seismic shift to online returns culture Online returnsStaff WriterMay 19, 2020Openpay, Online returns, Online retail, Online delivery, Buy now pay later, Payments, On, Online payments, PayTech, Social media, InstagramComment
Forter puts spotlight on major returns abuse challenge Online returnsStaff WriterMarch 24, 2020Forter, Online retail, Online returns, Returns abuse, E-commerce, E-commerce fraudComment
Online retailers must do more to reduce returns, Threekit Online returnsStaff WriterJanuary 3, 2020Threekit, Online retail, Startups, Online delivery, Online returns, E-commerce, AmazonComment
Returns a top consideration for online shoppers Online returnsStaff WriterDecember 31, 2019Splitit, Payments, Online retail, Online returnsComment
Kohl’s goes nationwide with Amazon Returns programme Online returnsStaff WriterJuly 10, 2019Kohl's, Amazon Returns, Online retail, Omnichannel retail, Bricks and mortar retail, Online returnsComment
Waitrose drivers will now take John Lewis returns Online returnsStaff WriterJune 18, 2019Waitrose, John Lewis, Online delivery, Online returns, Online retail, Omnichannel retailComment
PayPal leads major Happy Returns investment round Online returnsStaff WriterApril 26, 2019Happy Returns, PayPal, Startups, Online returns, Bricks and mortar retail, Omnichannel retailComment
Asos makes major returns announcement Online returnsStaff WriterApril 4, 2019Asos, Pureplays, Online retail, Returns, Online returnsComment
Website Builder Expert highlights online returns timebomb Online returnsStaff WriterJanuary 24, 2019Website Builder Expert, Online retail, Online delivery, Online returnsComment
No such thing as a free return, new research Online returnsStaff WriterJanuary 22, 2019Online retail, Online delivery, Online returns, Bricks and mortar retail, University of PortsmouthComment
Brightpearl highlights serial returners timebomb Online returnsStaff WriterAugust 21, 2018Brightpearl, Online retail, Online delivery, Online returnsComment
