RTIH: YOUR ONE STOP SHOP FOR ALL THE RETAIL TECHNOLOGY NEWS AND VIEWS THAT MATTER Post-purchase experience Staff Writer 5/4/26 Post-purchase experience Staff Writer 5/4/26 Fashion brand Outcast boosts post-purchase experience with Refundid returns and exhanges platform Continue reading… Read More Online retail Staff Writer 5/1/26 Online retail Staff Writer 5/1/26 Virtual try-on, AI recommendations, and 100-day returns: how online eyewear got smarter than your local optician Continue reading… Read More Returns Staff Writer 2/24/26 Returns Staff Writer 2/24/26 Vinted Go opens up network of parcel lockers and shops to retailers using ZigZag platform Continue reading… Read More Returns Staff Writer 1/14/26 Returns Staff Writer 1/14/26 Asos kicks off 2026 with online returns launches for customers in Finland and Hong Kong Continue reading… Read More Parcel lockers Staff Writer 1/13/26 Parcel lockers Staff Writer 1/13/26 Royal Mail and Post Office partner on trial of 24/7 parcel lockers over six month period Continue reading… Read More Returns Staff Writer 1/7/26 Returns Staff Writer 1/7/26 Australian fitness and lifestyle brand Muscle Republic taps Refundid returns tech Continue reading… Read More Returns Staff Writer 12/19/25 Returns Staff Writer 12/19/25 ZigZag teams with The Salvation Army for Donate by Post clothing returns initiative Continue reading… Read More Returns Staff Writer 12/9/25 Returns Staff Writer 12/9/25 ReBound research: Black Friday 2025 sales trigger busiest week of the year for customer returns Continue reading… Read More Returns Staff Writer 11/10/25 Returns Staff Writer 11/10/25 The future of Amazon returns management for third-party sellers Continue reading… Read More Returns Staff Writer 10/22/25 Returns Staff Writer 10/22/25 ZigZag research: UK retailers claw back £1.7 billion in returns this year as they take the fight to serial returners Continue reading… Read More On the move Staff Writer 10/7/25 On the move Staff Writer 10/7/25 Antonio Colicchio departs Abercrombie & Fitch and announces launch of returns focused company Continue reading… Read More Funding Staff Writer 10/1/25 Funding Staff Writer 10/1/25 Returnalyze closes $6 million funding round for AI powered returns prevention platform Continue reading… Read More Returns Staff Writer 9/25/25 Returns Staff Writer 9/25/25 Honeylove partners with Frate Returns to tackle fraud and streamline exchanges for customers Continue reading…. Read More AI Rachel Lawler 9/17/25 AI Rachel Lawler 9/17/25 From selfie to perfect fit: Fittora launches AI powered made-to-order tailoring platform Continue reading… Read More Returns Rachel Lawler 9/1/25 Returns Rachel Lawler 9/1/25 After Asos backlash UK shoppers say online returns limits fair when polices are explained Continue reading… Read More E-commerce fulfilment Staff Writer 8/14/25 E-commerce fulfilment Staff Writer 8/14/25 Why e-commerce fulfillment is the backbone of online retail success Continue reading… Read More Acquisitions Staff Writer 8/1/25 Acquisitions Staff Writer 8/1/25 Global-e acquires AI technology specialist ReturnGo with focus on boosting post-purchase experience Continue reading… Read More Returns Rachel Lawler 4/16/25 Returns Rachel Lawler 4/16/25 New ReBound data predicts ‘triple wave’ of returns after flurry of bank holidays in the UK Continue reading… Read More Green retail Staff Writer 3/24/25 Green retail Staff Writer 3/24/25 2024 RTIH Innovation Awards winner ReBound teams with ESO RECYCLING for circular footwear returns Continue reading… Read More Returns Staff Writer 1/14/25 Returns Staff Writer 1/14/25 British clothing retailer Boden chooses ZigZag to take over its online returns process worldwide Continue reading… Read More Older Posts
Post-purchase experience Staff Writer 5/4/26 Post-purchase experience Staff Writer 5/4/26 Fashion brand Outcast boosts post-purchase experience with Refundid returns and exhanges platform Continue reading… Read More
Online retail Staff Writer 5/1/26 Online retail Staff Writer 5/1/26 Virtual try-on, AI recommendations, and 100-day returns: how online eyewear got smarter than your local optician Continue reading… Read More
Returns Staff Writer 2/24/26 Returns Staff Writer 2/24/26 Vinted Go opens up network of parcel lockers and shops to retailers using ZigZag platform Continue reading… Read More
Returns Staff Writer 1/14/26 Returns Staff Writer 1/14/26 Asos kicks off 2026 with online returns launches for customers in Finland and Hong Kong Continue reading… Read More
Parcel lockers Staff Writer 1/13/26 Parcel lockers Staff Writer 1/13/26 Royal Mail and Post Office partner on trial of 24/7 parcel lockers over six month period Continue reading… Read More
Returns Staff Writer 1/7/26 Returns Staff Writer 1/7/26 Australian fitness and lifestyle brand Muscle Republic taps Refundid returns tech Continue reading… Read More
Returns Staff Writer 12/19/25 Returns Staff Writer 12/19/25 ZigZag teams with The Salvation Army for Donate by Post clothing returns initiative Continue reading… Read More
Returns Staff Writer 12/9/25 Returns Staff Writer 12/9/25 ReBound research: Black Friday 2025 sales trigger busiest week of the year for customer returns Continue reading… Read More
Returns Staff Writer 11/10/25 Returns Staff Writer 11/10/25 The future of Amazon returns management for third-party sellers Continue reading… Read More
Returns Staff Writer 10/22/25 Returns Staff Writer 10/22/25 ZigZag research: UK retailers claw back £1.7 billion in returns this year as they take the fight to serial returners Continue reading… Read More
On the move Staff Writer 10/7/25 On the move Staff Writer 10/7/25 Antonio Colicchio departs Abercrombie & Fitch and announces launch of returns focused company Continue reading… Read More
Funding Staff Writer 10/1/25 Funding Staff Writer 10/1/25 Returnalyze closes $6 million funding round for AI powered returns prevention platform Continue reading… Read More
Returns Staff Writer 9/25/25 Returns Staff Writer 9/25/25 Honeylove partners with Frate Returns to tackle fraud and streamline exchanges for customers Continue reading…. Read More
AI Rachel Lawler 9/17/25 AI Rachel Lawler 9/17/25 From selfie to perfect fit: Fittora launches AI powered made-to-order tailoring platform Continue reading… Read More
Returns Rachel Lawler 9/1/25 Returns Rachel Lawler 9/1/25 After Asos backlash UK shoppers say online returns limits fair when polices are explained Continue reading… Read More
E-commerce fulfilment Staff Writer 8/14/25 E-commerce fulfilment Staff Writer 8/14/25 Why e-commerce fulfillment is the backbone of online retail success Continue reading… Read More
Acquisitions Staff Writer 8/1/25 Acquisitions Staff Writer 8/1/25 Global-e acquires AI technology specialist ReturnGo with focus on boosting post-purchase experience Continue reading… Read More
Returns Rachel Lawler 4/16/25 Returns Rachel Lawler 4/16/25 New ReBound data predicts ‘triple wave’ of returns after flurry of bank holidays in the UK Continue reading… Read More
Green retail Staff Writer 3/24/25 Green retail Staff Writer 3/24/25 2024 RTIH Innovation Awards winner ReBound teams with ESO RECYCLING for circular footwear returns Continue reading… Read More
Returns Staff Writer 1/14/25 Returns Staff Writer 1/14/25 British clothing retailer Boden chooses ZigZag to take over its online returns process worldwide Continue reading… Read More