RTIH: YOUR ONE STOP SHOP FOR ALL THE RETAIL TECHNOLOGY NEWS AND VIEWS THAT MATTER

NRF Europe 2026

2026 RTIH Innovation Awards

Staff Writer 04/05/2026 Staff Writer 04/05/2026

Fashion brand Outcast boosts post-purchase experience with Refundid returns and exhanges platform

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Virtual try-on, AI recommendations, and 100-day returns: how online eyewear got smarter than your local optician

Staff Writer 01/05/2026 Staff Writer 01/05/2026

Virtual try-on, AI recommendations, and 100-day returns: how online eyewear got smarter than your local optician

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Vinted Go opens up network of parcel lockers and shops to retailers using ZigZag platform

Staff Writer 24/02/2026 Staff Writer 24/02/2026

Vinted Go opens up network of parcel lockers and shops to retailers using ZigZag platform

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Asos kicks off 2026 with online returns launches for customers in Finland and Hong Kong

Staff Writer 14/01/2026 Staff Writer 14/01/2026

Asos kicks off 2026 with online returns launches for customers in Finland and Hong Kong

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Royal Mail and Post Office partner on trial of 24/7 parcel lockers over six month period

Staff Writer 13/01/2026 Staff Writer 13/01/2026

Royal Mail and Post Office partner on trial of 24/7 parcel lockers over six month period

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Staff Writer 07/01/2026 Staff Writer 07/01/2026

Australian fitness and lifestyle brand Muscle Republic taps Refundid returns tech

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ZigZag teams with The Salvation Army for Donate by Post clothing returns initiative

Staff Writer 19/12/2025 Staff Writer 19/12/2025

ZigZag teams with The Salvation Army for Donate by Post clothing returns initiative

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ReBound research: Black Friday 2025 sales trigger busiest week of the year for customer returns

Staff Writer 09/12/2025 Staff Writer 09/12/2025

ReBound research: Black Friday 2025 sales trigger busiest week of the year for customer returns

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The future of Amazon returns management for third-party sellers

Staff Writer 10/11/2025 Staff Writer 10/11/2025

The future of Amazon returns management for third-party sellers

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ZigZag research: UK retailers claw back £1.7 billion in returns this year as they take the fight to serial returners

Staff Writer 22/10/2025 Staff Writer 22/10/2025

ZigZag research: UK retailers claw back £1.7 billion in returns this year as they take the fight to serial returners

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Antonio Colicchio departs Abercrombie & Fitch and announces launch of returns focused company

Staff Writer 07/10/2025 Staff Writer 07/10/2025

Antonio Colicchio departs Abercrombie & Fitch and announces launch of returns focused company

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Returnalyze closes $6 million funding round for AI powered returns prevention platform

Staff Writer 01/10/2025 Staff Writer 01/10/2025

Returnalyze closes $6 million funding round for AI powered returns prevention platform

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Honeylove partners with Frate Returns to tackle fraud and streamline exchanges for customers

Staff Writer 25/09/2025 Staff Writer 25/09/2025

Honeylove partners with Frate Returns to tackle fraud and streamline exchanges for customers

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From selfie to perfect fit: Fittora launches AI powered made-to-order tailoring platform

Rachel Lawler 17/09/2025 Rachel Lawler 17/09/2025

From selfie to perfect fit: Fittora launches AI powered made-to-order tailoring platform

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After Asos backlash UK shoppers say online returns limits fair when polices are explained

Rachel Lawler 01/09/2025 Rachel Lawler 01/09/2025

After Asos backlash UK shoppers say online returns limits fair when polices are explained

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Why e-commerce fulfillment is the backbone of online retail success

Staff Writer 14/08/2025 Staff Writer 14/08/2025

Why e-commerce fulfillment is the backbone of online retail success

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Global-e acquires AI technology specialist ReturnGo with focus on boosting post-purchase experience

Staff Writer 01/08/2025 Staff Writer 01/08/2025

Global-e acquires AI technology specialist ReturnGo with focus on boosting post-purchase experience

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New ReBound data predicts ‘triple wave’ of returns after flurry of bank holidays in the UK

Rachel Lawler 16/04/2025 Rachel Lawler 16/04/2025

New ReBound data predicts ‘triple wave’ of returns after flurry of bank holidays in the UK

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2024 RTIH Innovation Awards winner ReBound teams with ESO RECYCLING for circular footwear returns

Staff Writer 24/03/2025 Staff Writer 24/03/2025

2024 RTIH Innovation Awards winner ReBound teams with ESO RECYCLING for circular footwear returns

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British clothing retailer Boden chooses ZigZag to take over its online returns process worldwide

Staff Writer 14/01/2025 Staff Writer 14/01/2025

British clothing retailer Boden chooses ZigZag to take over its online returns process worldwide

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