Walmart adds reusable tote bags to InHome delivery service
Walmart is testing out reusable tote bags as part of its InHome delivery service, which is expanding across the US.
The pilot project is part of a broader effort by the retailer to move toward reusable, recyclable or industrially compostable packaging and reach zero waste in its own operations in the US and Canada by 2025.
Tom Ward, EVP & Chief eCommerce Officer, Walmart U.S., said in a LinkedIn post: “Congrats to Whitney Pegden (VP and GM, Walmart InHome) and the InHome team on launching this important work. Our commitment to becoming a regenerative company is real and I’m excited to see what we learn here.”
First launched in 2019, the InHome offering allows customers to place grocery orders online, then receive their deliveries by having a Walmart associate enter their home by way of a smart lock.
This is currently available to six million households across the US. Walmart now has the goal of reaching 30 million US homes by the end of the year.
To support the expansion, it plans to hire more than 3,000 associate delivery drivers this year as well as build out a fleet of 100% all electric delivery vans.
“We’ve been operating InHome in select markets over the last two years and have found it is a perfect solution for customers who want to live their lives without worrying about making it to the store or being home to accept a delivery,” says Ward.
“Identifying ways to help our customers save time and money is our purpose, and nothing showcases that better than InHome delivery, which is why we’re excited to bring the convenience of InHome to even more customers in 2022.”
InHome Delivery costs $19.95 per month or $148 per year, with no additional fees, including tips, which are built into the membership price.
Customers can extend one time access to their InHome associate using an existing smart lock, a garage keypad, or by purchasing a new smart lock from InHome for $49.95.
