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Head of Change and Customer Services Barry Stubbs departs Homebase ahead of virtual lights being switched off

Staff Writer 02/06/2025 Staff Writer 02/06/2025

Head of Change and Customer Services Barry Stubbs departs Homebase ahead of virtual lights being switched off

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Why great customer service is vital for an online casino’s survival

Staff Writer 27/05/2025 Staff Writer 27/05/2025

Why great customer service is vital for an online casino’s survival

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How to choose the right dispensary based on quality, selection, and customer service

Staff Writer 19/02/2025 Staff Writer 19/02/2025

How to choose the right dispensary based on quality, selection, and customer service

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Helping your business flourish with a heavier focus on customers

Staff Writer 09/10/2024 Staff Writer 09/10/2024

Helping your business flourish with a heavier focus on customers

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Digital messaging firm Quiq announces expansion into United Kingdom and Europe

Staff Writer 02/02/2023 Staff Writer 02/02/2023

Digital messaging firm Quiq announces expansion into United Kingdom and Europe

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Ten best practices for effective e-commerce customer service

Staff Writer 23/02/2022 Staff Writer 23/02/2022

Ten best practices for effective e-commerce customer service

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Staff Writer 27/10/2021 Staff Writer 27/10/2021

How to maintain regular customers as a new business

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Make an immediately positive first impression with your customers

Staff Writer 15/06/2021 Staff Writer 15/06/2021

Make an immediately positive first impression with your customers

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Staff Writer 01/06/2021 Staff Writer 01/06/2021

Very.co.uk AI chatbot becomes dominant customer service channel

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Staff Writer 20/05/2021 Staff Writer 20/05/2021

Online retail dominates Resolver Covid hit customer complaints research

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Watches of Switzerland Group launches Virtual Boutique in UK with Vee24

Staff Writer 18/12/2020 Staff Writer 18/12/2020

Watches of Switzerland Group launches Virtual Boutique in UK with Vee24

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Amazon announces customer service chatbot trial

Staff Writer 28/02/2020 Staff Writer 28/02/2020

Amazon announces customer service chatbot trial

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Martin Newman’s Customer Service Action now live

Staff Writer 06/11/2019 Staff Writer 06/11/2019

Martin Newman’s Customer Service Action now live

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