Retail Technology Innovation Hub

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Posts tagged Generative AI

Best Buy picks Google Cloud as AI innovation and strategic partner for several key customer care initiatives

Best Buy picks Google Cloud as AI innovation and strategic partner for several key customer care initiatives

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Generative AIStaff WriterApril 10, 2024Best Buy, Google Cloud, Accenture, GenAI, Generative AI, Cloud solutions, Customer experience, AIComment

Henkel expands its partnership with Adobe to tap Firefly generative AI for personalisation push

Henkel expands its partnership with Adobe to tap Firefly generative AI for personalisation push

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Generative AIStaff WriterMarch 26, 2024Adobe, Henkel, Schwarzkopf, Adobe Firefly and Adobe Experience Cloud, GenAI, Generative AI, PersonalisationComment

Back Market taps Google Cloud to boost customer service and support global expansion and sustainability goals

Back Market taps Google Cloud to boost customer service and support global expansion and sustainability goals

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Cloud solutionsStaff WriterMarch 19, 2024Back Market, Google Cloud, Vertex AI, AI, GenAI, Generative AI, Cloud solutions, BigQueryComment

The Very Group hosts artificial intelligence immersion day as online retailer shows off new GenAI chatbot

The Very Group hosts artificial intelligence immersion day as online retailer shows off new GenAI chatbot

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AIStaff WriterMarch 14, 2024The Very Group, Matt Grest, Events, AI, Chatbots, Online retail, GenAI, Generative AIComment

The Retail Trust taps AI to improve staff mental health and prove value of wellbeing strategies

The Retail Trust taps AI to improve staff mental health and prove value of wellbeing strategies

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Generative AIStaff WriterMarch 12, 2024The Retail Trust, Charities, AI, Employees, Generative AI, GenAI, Health and wellbeing, FatFace, Next, BJSSComment

Retail technology innovation of the week: Matalan lays claim to a UK GenerativeAI first

Retail technology innovation of the week: Matalan lays claim to a UK GenerativeAI first

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Retail innovationStaff WriterMarch 8, 2024Retail Technology Innovation of the Week, 3D Cloud by Marxent, Retail innovation, Generative AI, GenAI, retail innovation, Retail technology, Matalan, Kin + Carta, AIComment

Puma boosts online retail experience with Google Cloud data, analytics and AI solutions

Puma boosts online retail experience with Google Cloud data, analytics and AI solutions

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Online retailStaff WriterMarch 6, 2024Puma, Google Cloud, AI, Data analytics, Online retail, Cloud solutions, E-commerce, Generative AI, GenAI, Customer experience, PersonalisationComment

Matalan teams with Kin + Carta to launch new GenAI and Large Language Model online tool

Matalan teams with Kin + Carta to launch new GenAI and Large Language Model online tool

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Generative AIStaff WriterMarch 4, 2024Matalan, GenAI, Large Language Model, Generative AI, Kin + Carta, Online retail, Omnichannel retail, AI, Artificial Intelligence, Mobile retail, E-commerceComment

Smart Retail Tech 2024: Google’s Harmony Murphy says AI can cater for customers and power growth

Smart Retail Tech 2024: Google’s Harmony Murphy says AI can cater for customers and power growth

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EventsStaff WriterFebruary 27, 2024Harmony Murphy, Google UK&I, Smart Retail Tech Expo, AI, Artificial Intelligence, Generative AI, Conferences, Online retail, Omnichannel retailComment

‘AI isn’t magic’: Currys CIO Andy Gamble discusses the pros and cons of artificial intelligence adoption

‘AI isn’t magic’: Currys CIO Andy Gamble discusses the pros and cons of artificial intelligence adoption

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AIStaff WriterFebruary 26, 2024Andy Gamble, CIO, Chief Information Officer, Currys, Retail Technology Show, AI, Artificial Intelligence, Generative AIComment

Intellias: AI chatbots most disruptive automated experiences in online shopper buying journeys

Intellias: AI chatbots most disruptive automated experiences in online shopper buying journeys

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AIStaff WriterFebruary 15, 2024Intellias, Chatbots, AI, Artificial Intelligence, GenAI, Generative AIComment

Retail Technology Show research: UK shoppers value human roles in retail amidst AI boom

Retail Technology Show research: UK shoppers value human roles in retail amidst AI boom

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AIStaff WriterFebruary 5, 2024AI, Retail Technology Show 2024, RTS 2024, Matt Bradley, Generative AI, Retail innovation, EventsComment

Amazon's Doug Herrington discusses new generative AI powered shopping assistant called Rufus

Amazon's Doug Herrington discusses new generative AI powered shopping assistant called Rufus

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Generative AIStaff WriterFebruary 2, 2024Doug Herrington, Amazon, Amazon Rufus, Generative AI, AI, Shopping assistants, Online retail, Conversational commerce, Mobile retailComment

Victoria's Secret & Co. gets personal as it taps Google Cloud AI and generative AI technologies

Victoria's Secret & Co. gets personal as it taps Google Cloud AI and generative AI technologies

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AIStaff WriterJanuary 12, 2024Victoria's Secret & Co., VS&Co, Google Cloud, AI, Generative AI, Cloud solutionsComment

2023 reviewed from a retail technology POV: Looking back at another year in a decade of disruption

2023 reviewed from a retail technology POV: Looking back at another year in a decade of disruption

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2023 reviewStaff WriterDecember 6, 2023Jon Copestake, EY, Retail technology, 2023, 2024, Retail innovation, Generative AI, Crypto, Cyber attacks, Metaverse, Supply chain, AI, Sustainable retailComment

Mastercard taps Dynamic Yield technology for launch of personal retail assistant Shopping Muse

Mastercard taps Dynamic Yield technology for launch of personal retail assistant Shopping Muse

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Generative AIStaff WriterDecember 1, 2023Mastercard Shopping Muse, Mastercard, Dynamic Yield, Generative AI, Omnichannel retail, PersonalisationComment

Transforming safety: how AI revolutionises the i-Gaming industry for secure gameplay

Transforming safety: how AI revolutionises the i-Gaming industry for secure gameplay

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AIStaff WriterOctober 25, 2023Gaming, iGaming, E-commerce, AI, GenAI, Generative AIComment

Marks and Spencer hackathon explores generative AI and the benefit it could bring to customers

Marks and Spencer hackathon explores generative AI and the benefit it could bring to customers

HackathonsStaff WriterOctober 14, 2023M&S, Marks and Spencer, Hackathons, Generative AI, 2023 RTIH Innovation Awards, 2022 RTIH Innovation Awards, Stores, AIComment

Gymshark picks Google Cloud to drive digital growth and innovation with generative AI

Gymshark picks Google Cloud to drive digital growth and innovation with generative AI

Cloud solutonsStaff WriterOctober 11, 2023Gymshark, Google Cloud, Generative AI, Data analytics, AI, Customer experience, Cloud solutionsComment

Walmart flags retail technology powered experiments designed to make shopping easier, more convenient

Walmart flags retail technology powered experiments designed to make shopping easier, more convenient

Online retailStaff WriterOctober 6, 2023Walmart, GenAI, Generative AI, AI, Virtual commerce, Omnichannel retail, Voice shopping, Online retailComment