GMB takes aim at XPO logistics over Asos dispute

Some Asos workers have been threatened with baliffs over unpaid bills, the result of a payroll issue with XPO logistics, according to the GMB union.

It claims that it has been inundated with calls from members who have been paid incorrectly, sometimes too much, sometimes too little. The workers are employed by XPO logistics, which runs the Asos site in Barnsely on behalf of the fashion giant. Deanne Ferguson, GMB Regional organiser, said: “The stress and anxiety this has caused workers and their families is utterly appalling. GMB was told this was due to a ‘system failure’. However, we refuse to accept this as a reasonable explanation when such errors continue to occur over many months.”

She added: “XPO logistics is a large company employing thousands of workers. It is simply not good enough to blame ‘system failure’ when people’s livelihoods and homes are at stake. The company need to get their payroll in order and stop playing ‘pay lottery’ with our members' money. GMB demands an immediate adjustment to the current failing payroll system and for all members to receive a full reimbursement of any unlawful deductions taken with immediate effect.”

An XPO spokesperson commented: “Our payroll vendor experienced a temporary issue in the summer of 2018. We worked with employees quickly to resolve these issues and our service has been back to normal for months.”

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