Including Deliverect, AutoStore, and VoCoVo: our biggest retail technology articles on LinkedIn right now
We’re big fans of LinkedIn and are busy building an amazing community of retail tech enthusiasts on the social media platform. As we power towards the 25,000 followers mark, these are the articles that are currently on their radars, including Carrefour Belgium, Reckon.ai, REWE Group's Lekkerland, VusionGroup, InPost UK, Tesco, Delaware North, ShopAi, Gregg London, Footasylum, Lush, and Talon.One.
Carrefour Belgium opens another Reckon.ai technology powered BuyBye location as it goes live at NATO base
Carrefour Belgium has developed a new autonomous micro-store concept, Carrefour BuyBye, in association with Reckon.AI, with the aim of tapping into opportunities beyond traditional retail.
And this week it launched its third location, at the NATO SHAPE (Supreme Headquarters Allied Powers Europe) base is in Casteau, near Mons. This offers over 250 everyday essentials, including breakfast options with fresh fruits, lunch, dinner, and personal care items, available 24/7, and supplied by the team at Carrefour Market Casteau.
With AI at the core, people can pick and go, with products being charged automatically. In a LInkedIn post, Ana Pinto, CEO at Reckon.ai, said: "Very proud of the incredible work of both teams, and it shows the growth and trust of big companies on our technology and team. Unattended has never been easier."
REWE Group's Lekkerland taps VusionGroup retail technology for roll-out of 24/7 smart kiosks in Germany
Lekkerland, REWE Group’s specialist in convenience solutions, has partnered with VusionGroup for a project involving its network of autonomous 24/7 smart kiosks that leverage self-checkout technology across Germany.
Located in clinics, workplaces, and public spaces, these mini-stores are now equipped with VusionGroup’s solutions, enabling GDPR compliant real-time shelf monitoring, cloud-based pricing, promotions, and stock management - all remotely controlled from Lekkerland’s headquarters in Frechen.
By integrating VusionGroup’s Cloud platform, digital price tags, and AI powered shelf monitoring technology, Lekkerland says that it gains complete visibility into every product on every shelf. The system enables pricing and promotion updates, accurate restocking alerts, and item level performance insights.
Retail in-store team communication specialist VoCoVo scores headsets deployment at 30 ShopRite stores
VoCoVo has announced a roll-out of its Series 5 Pro Headsets - the firm’s voice communication technology - at select ShopRite stores in the New York tri-state area.
The headset is a fully integrated solution that connects retail team members, enhances customer interactions and syncs with other connected store technology.
Key features include telephony integration, allowing associates to make, receive and transfer customer calls directly from their headsets. Others include connectivity with curbside pick-up services, and self-checkout systems.
“Since successfully launching VoCoVo at our first stores late last year, we have continued to accelerate deployment of the technology across member store groups,” says Chris McCrae, Retail Innovation Lead at Wakefern Food Corp., the retailer owned supermarket cooperative and distribution and merchandising arm of ShopRite.
“ShopRite store teams report more seamless direct communication with the headsets. The feedback from our stores has been very positive, and we’re excited to add VoCoVo’s headsets to even more locations this year.”
InPost UK hits milestone as it announces installation of 1,000th Tesco parcel locker location
InPost UK reports the installation of its 1,000th Tesco locker location.
These provide shoppers with a way to collect, return, and send parcels while integrating into their shopping trips at both large Tesco stores (Extra, Superstore, Petrol) and Tesco convenience stores (Tesco Esso, Tesco Express).
The partnership has been live since 2021, with InPost and Tesco citing research that shows 66% of users combine their locker visit with a Tesco shop and 53% say they now visit Tesco more frequently because of the lockers.
Neil Kuschel, CEO at InPost UK, comments: “Reaching 1,000 lockers at Tesco is yet another major milestone in our mission to make parcel collection, returns, and sending as easy and seamless as possible. We’ve achieved rapid growth in the UK, expanding our range of innovative services and our locker network to reach even more consumers across the nation.”
“Our success and partnership with Tesco demonstrate that out-of-home delivery solutions like our lockers not only offer unmatched convenience for shoppers but also benefit retailers. We're proud to continue expanding our network with them and look forward to making everyday shopping trips even easier for millions of shoppers across the UK.”
A Tesco spokesperson says: “We are always looking for ways to enhance the shopping experience and make things easier and more convenient for our customers. With the installation of the 1,000th InPost Locker location, more Tesco customers can now benefit from the convenience of collecting, returning or sending parcels during their regular shopping trips, across the UK.”
AutoStore hits 300 install mark in North America and promotes Mike Dickson to role of President of the Americas
AutoStore reports that it has surpassed 300 installations across North America.
The 300th system is located at Medline’s new site in Aurora, Colorado. Implemented in collaboration with Swisslog, this builds on a relationship that began more than a decade ago, when Medline became AutoStore’s very first North American customer.
Today, Medline operates over 20 AutoStore systems across the US, deploying 1,990 robots to support high throughput fulfillment and enable next-day delivery to 95% of its customers nationwide.
“Every AutoStore system is more than a warehouse upgrade; it’s a high throughput advantage. We are a promise that businesses can move faster, serve better, and keep up with a world that does not slow down,” says Keith White, Chief Commercial Officer at AutoStore. “Passing this milestone shows that fulfillment is not just a back-end operation anymore. It is a front-line advantage. Our customers are using AutoStore to stay ahead, no matter how fast demand moves.”
Deliverect takes wraps off vision AI powered Resolve solution to help delivery platforms with order accuracy and refund claims
Food tech SaaS company, Deliverect, has announced the launch of Resolve, an AI powered solution that tackles a pain point for multi-location restaurants.
Developed using Google’s Gemini Models and Google Cloud’s Vertex AI platform, Resolve taps vision AI technology to improve order accuracy and provide restaurants with the tools to effectively dispute fraudulent refund claims.
The launch is pitched as a significant step in Deliverect's broader strategy to leverage AI for automating manual tasks and driving actionable insights that transform restaurant operations.
It says that restaurants who have implemented Resolve have seen a 95% refund capture rate and up to 70% revenue loss protection within the first three months of implementation, driven by process improvements, data insights, and successful dispute resolution.
ShopAi and Gregg London claim first conversational AI platform designed for in-store shopping intelligence
ShopAi, a UK-based startup launched by former Jisp MD Ilaan Hepworth, has announced a collaboration combining its conversational Ai technology with supply chain consultant Gregg London's 30-year product database containing over 350,000 food and beverage records.
The pair are launching GREGG, pitched as the first conversational AI platform specifically designed for in-store shopping intelligence.
This aims to transform how consumers interact with products. They start by scanning a QR code with no app download required, ask natural questions about any product using voice or text and get instant, accurate answers about ingredients, allergens, and dietary information.
They can compare products, find alternatives, make informed decisions, and receive personalised recommendations based on dietary needs.
The solution provides retailers with: Zero integration requirements - deploy in days, not months; Reduced staff burden answering product questions; Valuable shopper insight data; New brand partnership revenue streams; Multilingual support for diverse communities.
Delaware North opens frictionless bar at Wembley Stadium as Crystal Palace triumph over Manchester City
Fans at Wembley Stadium were able to purchase drinks from a frictionless bar, courtesy of Delaware North.
In a LinkedIn post on Saturday, Marco Galer-Reick, VP, UK Strategy Enablement & HR at Delaware, said: "Seamless! Following the success of our first frictionless Bar>>Tap location at Wembley Stadium we are proud to open our second, even bigger store at the FA Cup final.”
“Brilliant work Lewis Blake (Head of Concessions, Wembley Stadium at Delaware North) and thank you for the partnership Joao Pedro Santos (Senior Tech Business Development - Sports & Entertainment, Just Walk Out technology). Go in. Grab your drinks. Get going. Delaware North UK bringing fresh beer to more fans, within seconds. Congratulations to Crystal Palace on winning their first major trophy!"
Endless Aisle Live review: Focus on bricks and mortar retail as Lush chooses staff over digital tech
Speaking at Endless Aisle Live in London last week, Kasey Swithenbank, Head of Retail, UK & Ireland at Lush, explained why the British cosmetics retailer is investing in its stores and staff over digital innovations.
As Lush celebrates its 30th anniversary this year, its range of products has increased so much it is now unable to keep its whole range in stock across all of its stores. Rather than increasing floorspace, the retailer gives the manager of each branch a chance to select the best products for each area.
“What works for a store in Waterloo will be different to what works in Cardiff,” Swithenbank told delegates. She noted that any products that aren’t in stock can be ordered and delivered to stores the next day, offering customers a seamless approach, despite Lush’s focus on bricks and mortar retail.
Talon.One partnership brings new promotions and loyalty capabilities to Shopify Enterprise customers
Talon.One is laying claim to being the only enterprise grade promotions and loyalty engine to be integrated into commerce platform provider Shopify as it becomes a Premier Tier partner.
Brands that use both Shopify Enterprise and Talon.One have a single point of access to over 30 incentives tools, including personalised, behaviour driven offers, gamified rewards, and loyalty programmes.
Christoph Gerber, CEO at Talon.One, comments: “Talon.One and Shopify Enterprise are a perfect match for ambitious, global brands looking to maximise revenue. With real-time, precision driven incentives, brands can eliminate blanket discounts that erode margins and condition customers to wait for promotions.”
“Shopify merchants can now minimise discount dependency, enhance customer lifetime value and boost profitability. This partnership will deliver a best of both worlds solution: the fully flexible and scalable loyalty and promotional capabilities of Talon.One, with all the speed, versatility, and performance advantages of Shopify Enterprise.”
Tech innovation influencer and analyst Toby Pickard joins RTIH AI in Retail Awards judging panel
We’re hugely pleased to announce the addition of Toby Pickard to our RTIH AI in Retail Awards judging panel.
Toby is Retail Futures Senior Partner at IGD where he focuses on store of the future concepts and digitalising the path to purchase. He specialises in future trends, innovations and foresights.
He has been recognised as a Top Retail Expert by Rethink Retail and a RTIH Top 100 Retail Technology Influencer in 2025 in. Toby is also part of the judging panel at the RTIH Innovation Awards.
Endless Aisle Live: Footasylum talks NewStore retail technology powered omnichannel transformation journey
At Endless Aisle Live, which took place in London last week, representatives from British sportswear retailer Footasylum and its private equity investor owner Aurelius Group shared how the company is embracing omnichannel.
“We talk about change management, but this was really Footasylum starting over from scratch,” explained Richard Noon, Product Manager.
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