Deliverect Kiosk solution arrives in UK following launches in Germany, Spain, Italy, Switzerland, and Belgium

FoodTech SaaS company and 2024 RTIH Innovation Awards winner, Deliverect, has announced the UK launch of Deliverect Kiosk, a self-service solution designed to streamline in-store operations and elevate the customer experience.

This launch, building on Deliverect’s acquisition of European kiosk specialist Tabesto in late 2024, marks an expansion of its omnichannel capabilities in the UK market, with the aim of helping restaurants meet growing demand for efficient, tech enabled service.

At peak times, restaurants saw queues disappear and ticket sizes soar 32%, within a few weeks of installing Deliverect Kiosk. Further, early customers noted a 17% reduction in average order time, while 50% of kiosk orders included an upsell and 38% contained at least one paid add-on, a combination that lifts revenue while reducing operational pressure.

Operating entirely in the cloud, the kiosk ensures that menus are centrally managed and updated in real-time across all locations, with built-in upselling and smart bundling to grow ticket sizes, no staff involvement required. Whether counter service, QSR, or dine-in, the kiosk offers flexible hardware options, floor-standing, wall mounted, or countertop to suit any restaurant layout. It supports multilingual ordering, localised promotions, and loyalty integrations to engage customers across diverse markets.

“The timing of this launch couldn’t be more relevant,” says Joe Heather, Regional General Manager at Deliverect. “With the recent increases to the National Minimum Wage and National Insurance contributions coming into effect in April, operators are feeling the squeeze. Deliverect Kiosk gives restaurants a practical way to manage rising labour costs, streamlining front of house operations, speeding up service, and allowing staff to focus on more valuable, customer facing tasks.”

The kiosk will be offered as part of a bundled product suite with Deliverect Restaurants, meaning that operators get an end-to-end, fully integrated system that connects in-store and digital ordering workflows. Deliverect Kiosk is already available to restaurants across Germany, Spain, Italy, Switzerland, and Belgium. It is live across the UK starting in May, with further international expansion planned later in 2025.

2025 RTIH INNOVATION AWARDS

Self-service solutions will be a key focus area at the 2025 RTIH Innovation Awards.

The awards, which are now open for entries, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.