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Posts tagged Graham Broomfield

The human touch: here's why retailers can no longer afford to separate customer and employee experiences

The human touch: here's why retailers can no longer afford to separate customer and employee experiences

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EmployeesStaff WriterJune 23, 2025Graham Broomfield, Neve Jewels Group, Employees, Employee experiences, CXComment

Retailers don't need more technology amid hype surrounding AI. They need the right tech, used well

Retailers don't need more technology amid hype surrounding AI. They need the right tech, used well

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Retail technologyStaff WriterJune 11, 2025Graham Broomfield, Neve Jewels Group, AI, Retail innovation, Retail; technology, Retail transformation, RTIH AI in Retail Awards, Automation, StoresComment

Forwarding thinking retailers prove continued worth of physical retail as laggards cling to outdated models

Forwarding thinking retailers prove continued worth of physical retail as laggards cling to outdated models

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StoresStaff WriterJune 2, 2025Stores, 2025 RTIH Innovation Awards, Graham Broomfield, Neve Jewels Group, Physical retailComment