Heyday AI bags funding as Lacoste joins client list
Conversational commerce tech venture Heyday AI has extended its seed round by $6.5 million CAD ($5.1 million USD).
This was led by returning investors Innovobot and Desjardins Capital. The startup has raised approximately $8.5 million CAD to date.
Heyday has also been selected by Lacoste as its global chat and customer messaging provider.
Other clients include Decathlon and Bestseller (Jack & Jones, Vero Moda, Bestseller).
“The pandemic has been an accelerant of existing trends. E-commerce and remote work have seen decades of growth in days,” says Steve Desjarlais, Co-founder and CEO, Heyday.
“In this new “at-home economy”, retailers need new ways to bring their in-store experience online, via their customers’ preferred digital channels including messaging apps.”
“Just like how Slack and Zoom brought the office chatter into people’s homes, Heyday is bringing the retail store experience into people’s living rooms, via text-based and video chat, effectively bridging the gap between online and offline channels in a Covid influenced world.”
“The conversational space is red hot right now. Heyday is well positioned to become the new operating system of retail, connecting stay at home shoppers to in-store associates in order to improve customer satisfaction,” comments Innovobot CEO Mario Venditti.
“We’ve been impressed with the team’s ability to execute their strategic plan in 2020, and we’re happy to strengthen our partnership moving forward.”
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