Webinar: Retail technology and stores in a post-Covid world

Clekt, Mercaux and OneStock will next week host a webinar entitled ‘How technology will define the next generation of shops’.

This will take place at 10am GMT on Friday, 23rd April. 

People are ready to return to stores, but are stores prepared to offer an experience that will compete with the convenience of online shopping in the longer term? 

While online shopping accounted for 35% of all retail sales for the first time at the beginning of 2021, the fact is that stores will always provide a unique and irreplaceable customer experience. 

Shopping is so much more than a transaction, but an experience of your brand that brings each of the senses into action: something that is not possible via virtual channels alone. 

In this webinar, you will hear from a number of leading omnichannel UK brands who continue to successfully leverage their bricks and mortar retails sites as an important element of their customer experience strategy. 

You will hear how they have combined their customers’ digital footprint with other data sources to deliver an enhanced in-store experience and seen sales rise as a result. 

Register today and learn how your brand could deliver the physical and digital experience that customers will expect in the post-coronavirus lockdown retail world. 

Speakers: 

Lisa Widdison - Head of Operating Model, Change & CI at Holland & Barrett

Guy Tambling - IT & E-Commerce Operations Director at TFG London

Karl Haden - CEO at The Electric Bike Shop

Andy Tudor - CEO at Clekt

Jonathan Horemans - Head of Growth at Mercaux

Romulus Grigoras - CEO at OneStock

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