Diebold Nixdorf declares war on shrink in retail stores with artificial intelligence powered offering
Diebold Nixdorf has kicked off the roll-out of its new AI-based checkout solutions, as first seen at NRF 2024 this week.
This knows if shoppers are intentionally or unintentionally miss-scanning, if a product doesn’t match its label, or if a customer accidentally left milk in the cart without paying, plus more than a dozen other sources of loss at self-service checkouts.
It will complement Diebold Nixdorf's other AI-based solutions, which reduce friction during fresh produce scanning and age verification for restricted sales.
According to a press release: “Bringing these technologies together on a single platform will result in one of the most holistic anti-shrink solutions on the market – with great ability to scale.”
“Diebold Nixdorf can deploy its new AI powered solutions for retailers, without disruption, through its existing in-store integrations.”
Vynamic Smart Vision I Shrink Reduction is powered by SeeChange’s AI and machine learning cloud platform, and is aimed at satisfying retailers' need to easily implement and deploy new technologies across multiple store locations and geographies.
Matt Redwood, Vice President, Retail Technology Solutions at Diebold Nixdorf, says: "Retailers are committed to innovating, but they want to avoid duplication of efforts and costly implementations.”
“Any new innovation deployed inside stores not only needs to be seamless but must also enhance the customer experience.”
“We designed our new AI powered offerings based on insights we've gained deploying millions of PoS and thousands of self-checkouts across the major retailers we work with.”
“We've left no stone unturned when it comes to enhancing customer and employee experiences, as well as retailers' need to scale easily and improve efficiency."
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