2024 RTIH Innovation Awards: UK Technology Implementation of the Year finalists include BigCommerce, EE

We’re pleased to announce the shortlist for the 2024 RTIH Innovation Awards UK Technology Implementation of the Year  category.

We received a record number of submissions this year across 20+ categories and many fantastic examples of the continued resilience and dynamism of the retail space during hugely challenging times.

It’s now over to our judging panel who will decide the winners to be announced at the 2024 RTIH Innovation Awards ceremony, which will take place at RIBA’s 66 Portland Place HQ in Central London.

The event will be held on Thursday, 21st November and consist of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

Congratulations to all of our finalists.

To book your place at the 2024 RTIH Innovation Awards Ceremony on Thursday, 21st November, click here.

UK Technology Implementation of the Year shortlist as follows:

This award recognises UK retail technology project excellence, both in delivery and outcomes. Implementation should have been completed between October 2023 and October 2024. Judges will be looking for clear project objectives, effective and innovative implementation and tangible and demonstrable results.

BigCommerce and Soletrader

In order to maintain the company’s commitment to continuous innovation, and offering its customers the best experience technology can offer, British shoe retailer Soletrader took the decision to replatform, launching a new headless and composable website on the BigCommerce platform.

Boxbar Tech and Parklife Festival

In June, Boxbar partnered with Parklife Festival on the world’s biggest self-service bar delivery.

Deliverect and One Stop

One Stop has transformed its on-demand delivery by developing Quest by Deliverect, which optimises the picking experience from when a new order is accepted to dispatch. All from one easy to use mobile platform.

EE

In service to its mission to become the UK’s most personal, customer focused brand, EE launched its new retail strategy in 2023, designed to reinvent the role of retail in telco. At the heart of this strategy sit the EE Guides, who help consumers get the best out of their tech.

Giving Guides the tools they need to deliver this is critical, so the company introduced a network and device refresh across its stores, including a single device, single sign-on, modern tablet system, backed by a state-of-the-art BT Business SDWAN network, resulting in faster transactions, seamless communications and transformational commercial results.

Focal Systems and Morrisons

Morrisons’ partnership with Focal Systems has lead to a significant improvement in customer availability and sales and is the first AI deployment of its kind at scale within the UK.

By improving customer availability by over 2% across the entire 500 store estate using tiny on-shelf cameras combined with the Focal OS, Morrisons has increased customer availability and directly reduced operational tasks whilst improving both customer and colleague satisfaction, sales performance and reducing waste and shrink.

NewStore and Clarks

In just over a year, Clarks underwent a global digital transformation, partnering with NewStore and AbsoluteLabs to implement a unified commerce platform across 512 stores in 13 countries. The initiative included a new mobile PoS and omnichannel order management system, resulting in a seamless and consistent customer experience across channels.

Polytag

Polytag has been awarded £100,000 by the Welsh Government to install four Plastic Detection Units at key Material Recovery Facilities (MRFs) across Wales over 12 months.

These units, developed in partnership with EBS, scan Polytag’s UV Watermarks on packaging to gather real-time data on recycling at a granular level, enabling businesses to track the lifecycle of their products.

Zippin and LEGOLAND Windsor

Zippin’s checkout-free store at LEGOLAND Windsor Resort is the UK’s first theme park store to offer seamless, line free shopping. This AI powered store allows guests to quickly purchase merchandise, snacks, and drinks without waiting in queues or scanning items.

And the winner is…

Join us at RIBA’s 66 Portland Place HQ in Central London on Thursday, 21st November to celebrate retail technology innovation and our 2024 winners.

To secure your place at the event, please complete the below form and we will get back to you with further details asap.