CADS uses StoreSpace software to transform store planning process for Mexican retailer Grupo Merza

Retail space planning specialist CADS says that it has transformed Mexican grocery retailer and wholesaler Grupo Merza’s store planning process with its StoreSpace software.

Before implementing StoreSpace, Grupo Merza used Excel spreadsheets and email chains for store planning.

Experiencing inefficiencies in its process, the business sought to improve its knowledge of merchandisable space and how to manage it, in order to boost customer experience and store profitability.

Grupo Merza selected UK-based CADS due to its retail space planning expertise – and intuitive store planning software StoreSpace - to achieve its objectives.

“We integrated StoreSpace with Grupo Merza’s existing NielsenIQ planogram technology to give the business a centralised space planning solution. We’ve helped to transform their processes and the business has seen significant benefits across its whole estate,” says Richard Burford, Customer Success Specialist at CADS.

At the beginning of implementation, CADS undertook an in-depth discovery process to fully understand what Grupo Merza wanted to get from StoreSpace.

During this process, the firm worked with the retailer to align its businesses processes so it could get the most out of the software going forward

“Working with clients to map their business processes helps drive successful adoption – and we find these clients get the most from our software. We’re also delivering ongoing training for Grupo Merza as part of our Customer Success Programme. We’re committed to helping our clients get the very best results from StoreSpace,” says Burford.

During the implementation, CADS migrated floor plans and sales information, provided extensive training and assisted with roll-out to over 200 stores.

The adoption has given Grupo Merza access to a single source of accurate data, which has helped to eliminate the conflicts caused by previous planning methods.

Also, it’s provided reporting functions which assist with analysing store performance and facilitating data-driven decisions on future layouts.

Not only has this improved in-store compliance, communication and overall efficiency, but it’s boosted the retailer’s profitability per square metre of merchandisable space too.

“The data we now have access to is transformational. StoreSpace has revolutionised our organisation and provides a complete solution for managing and optimising our storage needs. We have a lot of information now to achieve better negotiations. StoreSpace will give us benefits in sales and productivity” says Haydee Valdes Medina, Head of Marketing at Grupo Merza.