RTIH AI in Retail Awards Global Technology Supplier category finalists announced

We’re pleased to announce the shortlist for the RTIH AI in Retail Awards AI Global Technology Supplier of the Year category.

This category celebrates companies from around the world that have developed innovative AI technologies and worked with retailers to transform the customer experience or back-end operations or both.

Congratulations to all those who made it through the initial submission process. We received a huge number of impressive entries highlighting companies who not only recognise the potential of AI, but also make it usable in everyday work - resulting in more efficiency and innovation in all areas.

It’s now over to our judging panel who will decide the winners to be announced at the RTIH AI in Retail Awards Ceremony, taking place  at The Barbican in Central London on Thursday, 29th January.

This will kick off with a drinks reception in the stunning Conservatory, followed by a three course meal, and awards ceremony in the Garden Room, presided over by award winning comedian, actress and writer Lucy Porter.

To book your place at the RTIH AI in Retail Awards Ceremony, click here.

Our runners and riders:

Constructor

Constructor faced challenges including:

Newest player in a 20-year-old market - characterised by legacy systems, entrenched vendor relationships, and deep aversion to risk. Constructor sought to break through with a smarter approach. AI that learns from real user behaviour, transparent (not “black-box”) algorithms merchants can tune, and a focus on outcomes…not clicks or gimmicks.

AI scalability. Building AI wasn’t enough. Constructor needed to scale it across massive, complex catalogues and billions of shopper sessions. The team invested in infrastructure that supports AI decisions in real-time and where multiple models (for search, recommendations, retail media, etc.) share data, context and goals across the shopper journey: delivering high performance personalisation at scale.

Fynd

Fynd powers global retailers with a suite of AI native products namely Fynd AI Photoshoot, GlamAR (3D/AR-VR Try-On and AI Skin Diagnostics), and Fynd Create (AI enabled Planning, designing and manufacturing for fashion).

These practical, scalable solutions replace slow, expensive retail workflows with fast, inclusive, high fidelity AI pipelines that improve creativity, confidence, and customer experience.

Legion Technologies

Legion AI is a platform that integrates AI technologies, enterprise grade AI infrastructure and data pipeline, enabling intelligent automation across workforce management and drives critical functions within WFM.

Legion AI revolutionises labour planning by embedding real-time productivity data into every step of workforce management. Its powerful optimisation engine - backed by mathematical models and machine learning - forecasts precise labour needs, then crafts compliant, budget conscious schedules that balance demand, employee preferences, skills, and performance.

By automating over 70 use cases from staffing to predictive forecasting and conversational adjustments, Legion AI ensures every shift is optimised for maximum efficiency, cost savings, and top-line impact.

Orquest

Orquest is an AI powered workforce scheduling solution used by global retailers to optimise schedules, cut labour costs, and improve service quality.

Its machine learning forecasting and mathematical optimisation scheduling engine help brands like H&M, Dior, Kiabi, McDonald’s, and Burger King align staffing with real demand while respecting legal, contractual, and preference based constraints.

The result is stable productivity, faster service, and better team well-being. With more than 280,000 employees scheduled across 90 countries, Orquest consistently delivers measurable outcomes, including over 90% forecast accuracy, a 90% reduction in scheduling time, and up to 25% shorter customer wait times.

Perfect Corp.

Perfect Corp. (Perfect)’s HD Skin Analysis is AI and AR powered software that analyses consumers’ faces in real-time and produces comprehensive, accurate skin scores based on 15 parameters, all in mere seconds and high definition.

Users receive insights on everything from their skin’s hydration levels to redness and beyond. By incorporating HD analysis, regional zoom-in analysis, and advanced 3D face 180-degree skin analysis, it enables brands and skincare professionals to achieve more precise assessments from multiple angles.

Revieve

Revieve is redefining the beauty industry as a leading AI technology partner, delivering seamless, end-to-end personalisation across the entire omnichannel journey.

In collaboration with Google Cloud, Revieve fuses generative AI, machine learning, and AR to create hyper-personalised beauty experiences across skincare, makeup, and hair care. In 2024, the company introduced industry first innovations including the Next Gen AI Advisor series, emotionally intelligent assistants providing real-time personalised guidance.

Additional breakthroughs such as the Unique Skincare Brand Philosophy, Skin Age Diagnostics, and Interactive Retail Media empower retailers to embed AR/AI try-ons within retail media networks. Revieve’s modular, GDPR compliant platform transforms every touchpoint into a performance driven, personalised experience.

Sensei

Sensei is redefining retail with scalable, AI powered autonomous solutions across more than 100 active points of sale in Europe and LATAM. From grab-and-go cabinets and convenience pods to full-sized supermarkets, our technology is live in Portugal, Spain, Italy, France, and Brazil.

It integrates computer vision, sensor fusion, and real-time basket tracking to enable frictionless shopping across all store areas, including fresh counters.

Simbe

Simbe Vision is the most advanced AI powered computer vision platform for in-store retail operations. Purpose built to deliver real-time, shelf-level visibility at scale, it combines optical character recognition (OCR), visual AI, and machine learning to proactively flag low stock items before outages and detect pricing errors before they impact sales.

By turning shelf imagery into actionable insights and reducing operational blind spots, it redefines inventory management, helping retailers protect revenue and streamline operations. Already deployed by leading grocers like Schnucks and Wakefern, it has become essential infrastructure to mitigate losses and maximise efficiency amid continued labour shortages and economic uncertainty.

Tata Consultancy Services

Competitor intelligence directly impacts a retailer’s ability to outpace rivals and grow market share by optimising their proposition. TCS Optumera.

Competitor Data Bureau provides vital near-real-time intelligence-as-a-service on competitor moves across pricing, promotions, assortments, content, and marketing. Powered by domain specific, patented algorithms, GenAI, NLP, and image recognition, it provides actionable insights at scale and at granular levels.

It senses and infers even weak signals, summarises competitor intent, and identifies threats and opportunities.  For example, in which categories are competitors trying to increase market share? Which new competitor items risk my proposition? How do I bundle products better to drive conversion?

VusionGroup

VusionGroup is a global leader in the digital transformation of physical retail. Its AI driven solutions - including VusionLive, VusionCloud, Captana, and Memory - combine real-time data, computer vision, and IoT infrastructure to automate pricing, optimise inventory, and deliver tailored shopping experiences.

VusionGroup’s AI services have supported associates and enhanced the shopping experience for customers at stores including the Co-op in the UK, Carrefour in France and Walmart in the US.

Retailers are using its solutions to cut waste, improve efficiency and elevate the customer experience, with insights and actions that span the supply chain to the shop floor.