Groupe Dynamite taps Adyen Giving product: last week’s biggest retail technology plays at a glance

RTIH rounds up the stand out retail systems deals, launches, deployments and pilots from the past seven days. Including nShift, Bygghemma, Fluent Commerce, Temu, Ekoplaza, VusionGroup, Amazon, Gabb, WHSmith, PMC, Groupe Dynamite, Adyen, Aldi, Stadium, Carrefour Israel, Mamas & Papas, and Popeyes Louisiana Chicken UK.

Groupe Dynamite

Groupe Dynamite, a Montreal-based fashion house that operates retail stores and digital experiences under two banners: Garage and Dynamite, is now live with Adyen's Giving product.

Giving enables GDI to engage its customers with local causes and their existing non-profit partners, and respond quickly to timely causes. For example, the campaign to raise funds for Americares to support communities impacted by the LA fires went live within 24 hours. GDI saw 3.5% of its customers donate to Americares through Adyen Giving, well above the platform’s 2% average engagement.

"Charitable giving has always been part of our brand DNA, but Adyen’s Giving product has made the process seamless and agile. The process of onboarding a charitable partner and going live with a campaign through Giving is quick and effortless, empowering our team to be more ambitious with our fundraising goals and respond quickly to our community’s needs," says Donna Lutfy, Special Advisor, ESG at GDI.

Ekoplaza

VusionGroup has announced the roll-out of its multicolour smart electronic shelf labels (ESLs) and VusionCloud platform at Ekoplaza, an organic supermarket chain in the Netherlands. 

After a pilot installation in July 2024 in Den Bosch, the Dutch retailer will now implement VusionGroup’s solutions across its stores. 

"We are committed to ensuring efficient and effective processes that align with our dedication to quality and sustainability. VusionGroup’s solutions will enable us to enhance our store operations, provide clearer product information, and support our core values. By improving the customer experience and achieving cost savings and efficiency, we can continue to offer high quality, eco-friendly products to consumers.” comments Luc Heijl, Omnichannel Manager at Ekoplaza. 

Bygghemma

Bygghemma, a consumer e-commerce company in the Nordics, has chosen Fluent Commerce's distributed order management system (OMS).

Part of the BHG group, Bygghemma is Sweden’s largest e-retailer in DIY, construction, home and garden products. it implemented Fluent Order Management as part of its Nordic replatforming.

Bygghemma has a large network of dropship suppliers, boasting a portfolio of over 500k products. Fluent Order Management provides global inventory visibility across hundreds of third party suppliers. The platform also helps Bygghemma manage complex order orchestration, including multiple distribution channels, and payment and refund management flows to offer more flexibility to its customers.

Replacing legacy systems, Fluent Order Management helps continuously monitor orders and manage automated processes, while expanding the product offering.

Temu

Temu has formed a partnership with Unisend, a parcel locker network, covering delivery services for customers across Lithuania, Latvia, and Estonia.

"We are excited to collaborate with Temu to bring world class logistics solutions to consumers in the Baltic States. The partnership ensures fast, seamless, and reliable delivery services, enhancing customer convenience and satisfaction," says Laurynas Kazlauskas, management board member at Unisend.

Since its launch in the Baltic region, Temu has offered products across over 600 categories, including household items, electronics, and gardening tools. By connecting customers directly with manufacturers,

it says that its model reduces middlemen costs and inefficiencies typically seen in traditional retail supply chains, without compromising quality.

“Our mission is to make quality products affordable to more consumers globally. By partnering with Unisend, we aim to provide a superior customer experience through reliable and efficient delivery services,” a Temu spokesperson says.

Amazon and Gabb

Amazon reports that Buy with Prime, a direct-to-customer (DTC) offering, is now available for all products on the site of Gabb, a provider of safe tech for kids.

With Buy with Prime, US-based Prime members can shop directly from a brand’s online store and get the likes of fast, free delivery, easy returns, and 24/7 shopper support with participating brands.

Buy with Prime was first available on a small number of Gabb accessories in 2023. Now, Prime members can shop all of its kid safe watches, phones, and accessories, along with thousands of other brands.

WHSmith

PMC has announced an expanded partnership with WHSmith to deliver a new programme of managed services that will support the retailer’s ongoing transformation across its UK and Ireland stores.

It will provide critical service desk, application support and remote monitoring assistance to ensure operational stability throughout the transition and beyond.

“PMC’s deep understanding of our business and their ability to provide seamless support were key factors in choosing them for this project,” says Paul Rodgers, IT Services Director at WHSmith. “Their commitment to empowering our store teams with efficient technology solutions is vital to ensure our colleagues can deliver the exceptional service our customers expect.”

Aldi

Digital Wave Technology reports a partnership with Aldi in America, the aim of which is to enhance automation of digital channel product descriptions.

Aldi says it will be able to expedite the delivery of precise, customer focused product information to be used on the retailer’s digital touchpoints including website, app and email.

Digital Wave’s AI Copywriter creates high quality, search engine optimised product descriptions and multilingual marketing copy. The AI Product Attribution solution extracts key product attributes from images and packaging, closing data gaps to improve digital discoverability.

Stadium

Stadium, a sports retailer in the Nordics, has chosen Omnium as its new omnichannel platform.

It will implement Omnium’s order management system (OMS) and commerce engine to power the next generation of its online platforms across all Stadium concepts.

“After evaluating multiple solutions, we found that Omnium aligns perfectly with the architecture we aim to build and meets the high demands we and, most importantly, our customers have,” says Tommy Resin, Head of Digital Business at Stadium Group.

“With a strong digital presence and a broad store network across the Nordics, Omnium will support our next big step in digitalisation and upgrading the customer experience. The platform will enable an even more seamless experience, regardless of whether customers choose to shop in-store or online, across both Stadium and Stadium Outlet.”

Carrefour Israel

Carrefour Israel has leveraged Pairzon's AI marketing platform.

"Pairzon has enabled us to take a more intelligent and data driven approach to our marketing," says Hagit Taigfeld, CMO at Carrefour Israel. "By connecting our online and offline customer data, we've improved the efficiency of our campaigns and seen measurable improvements in key performance indicators."

Silverts

Cart.com has been selected by Silverts, a Canadian manufacturer of adaptive apparel for adults with disabilities and seniors, as its US fulfillment partner.

Silverts will leverage its third-party logistics (3PL) solutions and Ohio supply chain hub to grow its wholesale and direct-to-consumer (DTC) businesses.

“Cart.com takes pride in delivering cutting-edge technology and tailored logistics solutions that drive success for omnichannel retailers, whether wholesale or DTC,” says Joe Barth, Chief Logistics Officer at Cart.com.

“Our partnership with Silverts underscores our proven expertise in supporting clothing and footwear brands, as well as international companies expanding into the US market. We’re committed to providing the operational excellence and real-time supply chain visibility needed to fuel their growth.”

Popeyes Louisiana Chicken UK

Popeyes Louisiana Chicken UK is rolling out Sona's AI powered workforce management solution (Forecasting, Productivity, Auto-Scheduling, HR and Payroll Bureau) across its estate in the UK and soon Ireland.

In a LinkedIn post, Sona's Steffen Wulff Petersen said: "It’s been amazing to get to know the hugely ambitious and fast moving team at Popeyes UK - it was an instant cultural fit with our team."

"Neil Williamson (COO) and his team were looking for the next generation of WFM to help drive the growth of the business and match their high bar for modern technology. Thank you for the trust Neil and we look forward to a great partnership."

Bayse

Online women's clothing retailer Bayse is leveraging Refundid's end-to-end returns and exchange platform.

Available to customers in Australia and the US, this offers people instant refunds on their returns, so they don’t have to wait for items to be shipped back and processed. The refund will be in their account in under 30 seconds, Bayse's website states.

"Consolidating all returns to Refundid has given the Bayse team access to more extensive return data to help make real time decisions that drive revenue, cut costs and help reduce their overall return rates," says Matt Thurin, Head of Commercial at Refundid.

"We've loved working with Bonnie Searle (Customer Care and Warehouse Assistant at Bayse Brand) and Dylan Hyne (Co-founder) and are excited to build on our partnership."

Osprey London

Osprey London, a British brand known for its leather bags and accessories, is working with Sitoo, a cloud native PoS and unified commerce platform.

In a LinkedIn post, Sitoo said: "Reimagining British premium, Osprey London's digital transformation over the past year has been designed to support future growth. Today, we’re proud to collaborate in creating a seamless shopping experience for their customers - an immersive destination where heritage meets innovation, blending timeless elegance with playful energy for an authentic brand experience."

"We warmly welcome the team to the Sitoo family and look forward to a successful partnership built on innovation and shared achievements. It’s a privilege to be part of their journey."

Flying Tiger Copenhagen

Flying Tiger Copenhagen says that it has boosted online conversion rates by 20% after integrating nShift's Checkout solution to enhance its delivery offer for customers.  

The Danish retailer and nShift have a long standing relationship. This has focused on providing improved access to parcel lockers for pick up/drop off deliveries (PUDO), which are rapidly increasing in popularity across the Flying Tiger Copenhagen customer base.

PUDO represents the preferred delivery method for 70% of Flying Tiger’s Nordic customer base. With nShift, it intends to expand its PUDO capacity to cater for rising demand elsewhere in Europe. It is launching the service in Italy later this year as well as expanding the option in the UK, France and Germany.

"We’re seeing growing interest in out of home - and particularly PUDO - deliveries. Customers often see them as more convenient than doorstep deliveries: they can collect them at a time that suits them, safe in the knowledge they’ll be kept safe," says Sander van Enschot, Head of Digital Operations, Flying Tiger Copenhagen.

“The inability for our shoppers to select their preferred PUDO point at the checkout was a big issue in delivering a positive customer experience. Most of the time, what was automatically selected for them was neither convenient nor their preferred choice.”

Mamas & Papas

Mamas & Papas has launched a new mobile app.

This is designed to be a home of inspiration to enable parents on their pregnancy and parenting journey. It invites users to tap into a world of ideas, stories, and support, including a specially designed ‘Parent Hub’ with resources to help navigate life with a little one.

According to the company: "From expert advice and relatable parenting stories to interactive ‘Discover The Look’ and ‘Swipe To Like’ features, it brings creativity and community to the forefront, making it easier than ever for parents to feel connected and inspired."

"Created with busy lifestyles in mind, we've made shopping on the app effortless, too. With over 2,000 products to explore, along with real-time updates on product launches and offers, parents can easily find all they need. Plus, booking our popular in-store services via the app is simple, ensuring a seamless, convenient, and enjoyable shopping experience - anytime, anywhere."

"Amazing to see our new app live. Designed to make shopping easier, faster and more inspiring for parents. Big kudos to the team for making this happen!" says Jo Molineux, Digital Director at Mama & Papas.