Parcel delivery firm Evri gets flowered up as it expands into new sector with Eflorist online partnership

UK parcel delivery company, Evri, has announced a partnership with online flower platform Eflorist.

Marking the firm’s expansion into the flower sector, this has seen delivery targets exceeded during the peak Mother’s Day trading period, Eflorist says that it has witnessed a positive increase on its overall Net Promoter Score (NPS) since joining forces with Evri.

Tim Williams, Head of Strategic at Evri, says: “We’re thrilled to partner with Eflorist and support them in their mission to deliver the freshest flowers to customers all over the UK. We’re committed to continually evolving as a business, and that is why this partnership is particularly important to us, as it marks our first venture into the flowers sector.”

“And with huge initial success already seen across Mother’s Day weekend, which saw delivery targets exceeded, we look forward to building on our relationship with them as we grow further within this sector.”

Paul Isaia, Chief Commercial Officer at Eflorist, says: “We’re thrilled to be partnering with Evri as we continue to deliver emotions that matter to customers across the UK. There’s always a reason behind every bouquet we send – whether it’s love, celebration, or support – and ensuring those moments arrive fresh and exactly when they’re needed is absolutely essential."

“That’s why we were particularly impressed by Evri’s delivery success rate for Mother’s Day – a day that carries deep emotional meaning for so many. Timely delivery isn’t just a goal; it’s an expectation we hold to the highest standard.

“Customer satisfaction is something we monitor and review constantly - it’s at the heart of everything we do. With Evri’s proven delivery capabilities and shared customer first approach, we’re confident this partnership will continue to strengthen the connections we help our customers create.”

2025 RTIH INNOVATION AWARDS

Online delivery will be a key focus area at the 2025 RTIH Innovation Awards.

The awards, which are now open for entries, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.