Dexory announces strategic partnership with surplus retailer and redistributor Company Shop Group

Dexory, which provides warehouse visibility and automation solutions, has announced a new strategic partnership with Company Shop Group (CSG), which claims to be the UK’s biggest redistributor and retailer of surplus products.

Dexory’s autonomous robots and AI powered platform will be used to drive improvements at CSG’s Barnsley warehouse, which manages inventory including surplus food, homeware, personal care, and pet categories.

The technology will be used to ensure CSG stock is stored in the correct locations, allowing for rapid issue resolution and to support dispatch operations using by-date priority lists and real-time views of dispatch pallets. 

Dexory’s robots can execute multiple autonomous scans each day, allowing CSG’s operational teams to act quickly to identify issues and implement training and improvement efforts.

CSG says it is able to track stock with a level of accuracy and speed not previously possible. The technology has also freed up time for the stock control team, allowing them to focus on wider efficiency initiatives. 

“The Dexory solution stood out as the most effective and least disruptive option after reviewing several providers,” says Martin Upton, Operations Director at CSG. “It’s fast, flexible, and has integrated seamlessly with our existing warehouse management system. The system has also significantly increased visibility into our dispatch area - something we had limited access to before. This has dramatically increased efficiency and enabled smoother product flow throughout our operation.”

“We’re proud to support a mission-led business that is tackling waste reduction across the industry,” says Oana Jinga, Chief Commercial and Product Officer and Co-founder at Dexory. “By combining our AI powered robotics and real-time data platform, we’re enabling their team to spot issues sooner, react faster, and ultimately deliver a more effective and efficient end-to-end process - turning warehouse visibility into tangible operational and environmental impact.”

CSG says the partnership is a “key pillar” in achieving its long-term goal of preventing surplus products from being wasted.

RTIH AI in Retail Awards

RTIH, organiser of the industry leading RTIH Innovation Awards, proudly brings you the first edition of the RTIH AI in Retail Awards, which is now open for entries. 

As we witness a digital transformation revolution across all channels, AI tools are reshaping the omnichannel game, from personalising customer experiences to optimising inventory, uncovering insights into consumer behaviour, and enhancing the human element of retailers' businesses.

With 2025 set to be the year when AI and especially gen AI shake off the ‘heavily hyped’ tag and become embedded in retail business processes, our newly launched awards celebrate global technology innovation in a fast moving omnichannel world and the resulting benefits for retailers, shoppers and employees.

Our 2025 winners will be those companies who not only recognise the potential of AI, but also make it usable in everyday work - resulting in more efficiency and innovation in all areas.

Winners will be announced at an evening event at The Barbican in Central London on Wednesday, 3rd September.

This will kick off with a drinks reception in the stunning Conservatory, followed by a three course meal, and awards ceremony in the Garden Room.

Please email our Editor, Scott Thompson, if you have any questions or need further information: scott.thompson@retailtechinnovationhub.com

Key 2025 dates

Friday, 18th July: Award entry deadline 

Tuesday, 22nd July: 2025 finalists revealed

Wednesday, 23rd July - Friday, 8th August: Judging days

Wednesday, 3rd September: Winners announced at the 2025 RTIH AI in Retail Awards Ceremony, to be held at The Barbican in Central London.