PMC becomes Enactor’s first accredited systems integrator and managed service partner
PMC has announced an enhancement of a recently announced strategic partnership with Enactor.
It is now the first partner to achieve Enactor accreditation for delivery and support of the Enactor Retail Systems Platform.
Since the announcement of a strategic partnership, the two have worked together on a number of projects with well-known retail brands.
Whilst PMC’s retail teams provide programme and project management, business analysis and technical expertise, Enactor brings next generation, fully cloud-enabled omnichannel solutions, including PoS and mPoS retail store software, self-checkout and endless aisle capabilities.
To deepen the partnership, a structured training programme for PMC development and delivery teams now means that it is Enactor’s first Certified Solution Implementation and Support Services Partner.
To achieve the accreditation, Enactor has trained and certified PMC’s retail team, including business analysts, a solutions consultant, project manager, service desk analysts, application consultants and pre-sales consultants, in the use, support and delivery of its solutions.
According to a press release: “Enactor SaaS will see Enactor provide the infrastructure and continuous innovation for its applications. PMC Managed Services will meet retailers’ ongoing solution support requirements, by providing Helpdesk services alongside Technical Application Support and deployment services.”
The two previously collaborated on the delivery of customer solutions, including an Enactor system implementation and programme management for Tottenham Hotspur FC, serving hundreds of customer touchpoints across retail and hospitality.
Simon Curtis, PMC Sales and Marketing Director, comments “Establishing our Enactor Practice is a very exciting next step on the journey for PMC and Enactor and we are looking forward to supporting them and their retail customers to deliver the best possible projects on time, on point and on cost."
Alan Townsend, Sales and Marketing Director at Enactor, adds: “This has become a fantastic and engaging partnership.”
“PMC really understands us and has proven in a number of cases that they deliver our solution very professionally. Now the certification also takes away any barriers or worries our customers might have had in getting a third party to deliver our solution – PMC are the extended Enactor team."
Sign up for our free retail technology newsletter here.
Continue reading…