Shoprite Group rolls out YOOBIC AI powered retail operations platform across its 3,600 plus stores
Africa's largest retailer, Shoprite Group, is rolling out YOOBIC’s digital workplace platform across its network of more than 3,600 stores. The solution called One Shoprite is now live in the majority of its South African locations and is being deployed to Shoprite's workforce to enhance store efficiency.
It is using YOOBIC to consolidate critical frontline functions, including task management, operational communications, and employee engagement, into a single platform.
The goal is to streamline daily operations, including key grocery store processes like floor inspections, promotion execution, checklists, action plans, new product launches, and product recalls, to maintain consistent customer experiences across all its locations.
“During the testing phase, we saw clear benefits of implementing YOOBIC across our extensive network, including time-saving on task execution at store level and enhancing compliance through real-time visibility and faster issue resolution,” says Joseph Brönn, Deputy Chief Executive Officer at the Shoprite Group.
“YOOBIC is not only helping to simplify operations for our store teams but is also having a positive impact on execution, ensuring we maintain our focus on delivering the best possible experiences for our customers. As our business continues to grow, we look forward to leveraging YOOBIC to drive greater productivity and to empower our teams to manage and support our expanding store network more efficiently."
YOOBIC's platform addresses key challenges in grocery retail through real-time task management, digital floor inspections, and live communication tools. These features enable streamlined daily checklists, automated compliance checks, and instant messaging between headquarters and frontline teams.
"We are incredibly proud to work with the Shoprite Group, one of the world’s largest grocery retailers, to support their frontline teams to operate more efficiently and productively,” says Fabrice Haiat, CEO and Co-Founder at YOOBIC.
“We are confident that our platform will play a key role in saving time, increasing compliance, and improving efficiency, all while enhancing the employee experience in the group’s stores. We are thrilled to provide the business with an enterprise grade solution that scales with their ambitious growth plans.”
“We’ve become the partner of choice for the world’s top grocery chains that want to improve efficiency in stores, powering top brands like Lidl, Morrisons, and Carrefour. We are so proud to add the Shoprite Group to that elite group.”
2025 RTIH INNOVATION AWARDS
Physical stores were a key focus area at the 2025 RTIH Innovation Awards.
We received a record number of entries and many fantastic examples of the continued resilience and dynamism of the retail space during hugely challenging times.
For a full rundown of all of the shortlisted entries, click here.
Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC in Central London on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.
In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”
“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”
He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”
Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.
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