Lakeland Leather goes live with HubBox with shopper orders being delivered to local pickup points
Lakeland Leather has partnered with HubBox, which provides software for retailers to offer pickup points and lockers as a shipping option.
In a LinkedIn post, Rowan Turnball, E-commerce Manager at Lakeland Leather, said: “We’ve just gone live with HubBox, meaning customers can now choose Ship to Shop at checkout. It lets people get their orders delivered to local pickup points like Co-op and other stores. Simple, flexible, and ideal for anyone ordering around Christmas.”
He added: “Getting this in before Black Friday was the final piece of the delivery setup for us. Logistics can be tricky when you’re based out on a limb in the Lakes, and we’ve had to work around a few limits in what the big delivery networks offer. We looked at InPost in the past, but pickups weren’t possible here, so this one runs through DPD.”
Turnball concluded: “It wasn’t as simple as dropping in an out of the box solution either. The setup didn’t quite flow with our checkout, so we had to make custom changes. It always feels a bit touch and go changing the checkout, but we’ve ironed it out and it runs smoothly. Glad to have it sorted before peak trading kicks in.”
2025 RTIH INNOVATION AWARDS
Online delivery was a key focus area at the 2025 RTIH Innovation Awards.
We received a record number of entries and many fantastic examples of the continued resilience and dynamism of the retail space during hugely challenging times.
For a full rundown of all of the shortlisted entries, click here.
Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC in Central London on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.
In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”
“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”
He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”
Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.
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