Ocado Smart Platform goes live in South Korea as Lotte Mart Zetta grocery app launches

South Korea’s Lotte has launched a new online grocery app, Lotte Mart Zetta, powered by the Ocado Smart Platform. Users across the country can now tap Ocado’s end-to-end solutions, including webshop functionality, AI powered fulfilment software for stores, and last mile routing technology. 

Kang Sung-hyun, CEO at Lotte Mart and Super, says: "Through synergy between Lotte Mart's grocery competitiveness and Ocado's cutting-edge technology, we will establish ourselves as a core brand with an overwhelming advantage in the domestic online food market and be reborn as the number one on- and offline grocery market.”

Ocado Group's first CFC (customer fulfilment centre) will go live in 2026 in Busan, the first of six such facilities planned nationwide.

Adriano Araujo, President APAC, Ocado Solutions, says: “This is a big milestone for our partnership with Lotte. South Korea is one of the most dynamic online grocery markets in the world, and we are excited for Lotte customers to experience an Ocado powered quality of service for the first time.”

“Lotte is a leader in the South Korean grocery market and an amazing partner. With the platform now live and our first CFC due to launch in early 2026, we are now well underway in our ambition for them to become the leading online grocer in the market.”

RTIH AI in Retail Awards

RTIH, organiser of the industry leading RTIH Innovation Awards, proudly brings you the first edition of the RTIH AI in Retail Awards, which is now open for entries. 

As we witness a digital transformation revolution across all channels, AI tools are reshaping the omnichannel game, from personalising customer experiences to optimising inventory, uncovering insights into consumer behaviour, and enhancing the human element of retailers' businesses.

With 2025 set to be the year when AI and especially gen AI shake off the ‘heavily hyped’ tag and become embedded in retail business processes, our newly launched awards celebrate global technology innovation in a fast moving omnichannel world and the resulting benefits for retailers, shoppers and employees.

Our 2025 winners will be those companies who not only recognise the potential of AI, but also make it usable in everyday work - resulting in more efficiency and innovation in all areas.

Winners will be announced at an evening event at The Barbican in Central London on Thursday, 3rd July.

This will kick off with a drinks reception in the stunning Conservatory, followed by a three course meal, and awards ceremony in the Garden Room.

Please email our Editor, Scott Thompson, if you have any questions or need further information: scott.thompson@retailtechinnovationhub.com

Key 2025 dates

Friday, 23rd May: Award entry deadline 

Tuesday, 27th May: 2025 finalists revealed

Wednesday, 28th May - Friday, 13th June: Judging days

Thursday, 3rd July: Winners announced at the 2025 RTIH AI in Retail Awards Ceremony, to be held at The Barbican in Central London.