Ikea opens Plan & Order Point store in York in UK expansion also including Brighton and Norwich

Ikea has opened a Plan & Order Point in Clifton Moor Retail Park, York.

This is a smaller store dedicated to kitchen and bedroom planning, where customers can visit for home furnishing advice and expertise to help design their ideal space. They can book an appointment, free of charge, to start their design journey with one of the York store’s six planning specialists or use the in-store self-service tools to design their own solution.

The unit also houses a home furnishing planning area and nine bespoke PAX wardrobe solutions, each designed to provide inspiration on how to maximise spaces through storage solutions.

Customers can order from the entire Ikea product range, with the option for next day collection or home delivery. The store will also offer a collection area for orders made online, as well as providing a service for customers wanting to return any Ikea purchase. 

Conor Doherty, Ikea Market Manager, says: “We’re thrilled to open the doors to our new  Ikea Plan and Order Point in York. This welcoming space is designed to inspire; offering a chance to explore our unique kitchen ranges and smart storage solutions. It’s the perfect place to discover Ikea's extensive selection of affordable home products, suited to every budget. Plus, it provides a convenient new location for collecting online orders and purchases from our Hull and Leeds stores.”

The opening in York is part of the retailer's wider UK expansion plan, which will see another Plan and Order Point open in Dundee and a small store in Chester in the coming months. This follows the recent opening of a Plan and Order point in Hull, small stores in Harlow and Norwich, and a city store in Brighton.

2025 RTIH INNOVATION AWARDS

Physical stores will be a key focus area at the 2025 RTIH Innovation Awards.

The awards. which are now open for entries, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.