Fressnapf migrates 2,750+ stores across 15 European countries to cloud-based GK platform

The Fressnapf Group, a European supplier of pet supplies with over 2,750 stores in 15 European countries, is taking the next step in its digital transformation push as it migrates its store services to the cloud-based retail platform GK CLOUD4RETAIL.

Fressnapf has been using GK Software's store solution since 2013. It is increasingly focusing on all services for customers and employees in store operations and wants to rethink all digital touchpoints in its physical locations - from PoS, store merchandise management, and mobile consulting to the customer and employee experience.

“GK CLOUD4RETAIL's ability to combine the strengths of a reliable platform with modular extensions is a key success factor for us,” says Randy John, Vice President of Product Development Digital Store Solution at Fressnapf Holding.

“We want to offer our stores and employees a solution that supports them in all services: a stable, user-friendly, and reliable PoS system that can be constantly expanded with additional functions. GK has proven itself over many years as a reliable and innovative partner in the market and has once again demonstrated this in our demanding selection process.”

"Fressnapf has a clear vision for the future of retail - and that is exactly what GK CLOUD4RETAIL was developed for. The platform is designed to quickly implement innovations, simplify processes, and personalize customer experiences across all channels. We are very pleased to continue shaping this path together with Fressnapf and to create real added value as a technology partner," says Michael Scheibner, CEO at GK Software.

2025 RTIH INNOVATION AWARDS

Physical stores will be a key focus area at the 2025 RTIH Innovation Awards.

The awards. which are now open for entries, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.