Last week’s biggest retail technology plays at a glance
RTIH rounds up the stand out retail systems deals, deployments and pilots from the past seven days. Featuring New Look, Natori, Zippin, River Island, THG Ingenuity, Grubhub, and Starship Technologies.
WorkJam has announced a successful bid with Cyprus’ largest chain of hypermarkets, Alphamega, to support it through a digital transformation project.
Tasked with bringing transparency to store operations, optimising workflows, and freeing up staff to spend more time with customers, WorkJam will deploy solutions to support Alphamega to enhance task management, two way communication, and employee learning.
Retail Response is now delivering store systems support services to New Look.
Its proposal pipped five other firms to the post, with Retail Response taking on hardware support for more than 400 New Look stores across the UK and Ireland.
Firework has announced a new partnership with fashion brand, Natori, to bring video commerce capabilities to the company’s flagship web property.
Natori kicked off the tie up with its first livestream shopping event on 6th October. This was hosted by its President Ken Natori and featured Founder and CEO Josie Natori.
Two new Zippin Lanes have opened at Toyota Center in Houston, Texas, home of the Houston Rockets.
The checkout-free stores, operated by Levy, the Rockets’ hospitality partner at Toyota Center, and Levy’s innovation studio, DBK Studio, are in section 108 on the main concourse and section 415 on the upper concourse.
River Island is working with Scandit as part of its plans to modernise store operations.
The UK high street fashion retailer has issued each store associate a Scandit enabled Samsung Galaxy XCover rugged smartphone, equipped with Microsoft Teams, to replace shared hardware-based scanning devices.
It says that the Scandit Smart Data Capture platform unlocks a range of functionalities for it to improve workflows, introduce new services and empower store associates to uplift the overall customer experience.
Jitterbit has announced a partnership with THG Ingenuity, the end to end e-commerce business of THG, formerly known as The Hut Group.
This will see the latter use Jitterbit’s API integration technologies to connect to clients' existing business systems, such as warehouse and logistics platforms, ERP software and third-party delivery.
US-based online grocery firm, FreshDirect, has partnered with RELEX Solutions to boost its forecasting and replenishment processes.
The latter’s tech will service FreshDirect’s distribution centres.
Tractor Supply Company, a rural lifestyle retailer in the United States, says that it has deployed Honeywell technology to “streamline operations for its team members and offer customers a convenient, end-to-end omnichannel experience”.
It has armed its store employees with Honeywell's CT40XP mobile computer and Operational Intelligence Professional cloud-based software across its more than 2,000 stores.
Grubhub and Starship Technologies are teaming up to provide robot delivery services on college campuses across the United States.
The service is currently available at the University of Kentucky, the University of Nevada, Las Vegas (UNLV), Wayne State University, Southern Methodist University and Fairfield University, and will be rolled out at multiple other college campuses later this year.
Lightspeed Commerce reports that British health and beauty brand, Neal’s Yard Remedies, has implemented its X-series PoS technology.
Lightspeed has partnered with the company across its 44 UK stores and online offering, implementing its Marketing & Loyalty technology, powered by Marsello and GiftUp.
Neal’s Yard Remedies sought a single view of its customers and a single view of its products, Lightspeed API has allowed them to do just that by building a PIM (Product Information Management) system.
Marketing & Loyalty has boosted its knowledge about where, when, and how its customers purchase goods.
By adopting Lightspeed Payments, Neal’s Yard Remedies has one provider for PoS and payments.
Digital out of home (DOOH) display specialist, UX Global, has completed the first installation of new Philips P3.1 high bright 7000 Series LED screen technology in the UK.
A 3.5m x 3.75m screen was installed on the high street facing wall of UX Global’s client Footasylum’s newly refurbished Cabot Circus store in Bristol.
UX Global carried out the installation works over two consecutive nights so that trading and the smooth running of the store was unaffected.
A light sensor was also installed to alter the brightness of the huge LED display screen so that it is suitable and comfortable for viewing in both sunny periods and overnight, with added energy saving benefits.
Apparel brand, UNTUCKit, says that it has streamlined communications, operations and training for store staff, in partnership with YOOBIC.
Delivery Hero has rolled out a new suite of self-service advertising tools for quick commerce partners, in collaboration with CitrusAd.
The move enables FMCG partners to participate in ‘Real-Time Bidding’ to promote their products across the former’s on-demand delivery apps.
D2C beauty brand, Trinny London, says that it has modernised its business operations and in turn enhanced its customer experience with the help of digital agency Excellent Zephyr and the Patchworks (iPaas) platform.
Originally conceived as a digital first business, Trinny London now sells its products in-store through the British department stores Fenwick and Harvey Nichols, and has just announced its first permanent retail presence in the US at Saks Fifth Avenue.
It implemented NetSuite’s solution to optimise its back end operations.
Buy now pay later firm, Clearpay, Principal Partner of London Fashion Week (LFW), has teamed up with designer Richard Quinn and the British Fashion Council, to offer a limited edition rose NFT.
The Richard Quinn x Clearpay: London Fashion Week In Bloom collaboration, including the NFT, is inspired by the giant roses that featured in Quinn’s SS23 show in September.
All proceeds of the NFT sales will be donated to the BFC Foundation, which supports the British fashion industry by focusing on education, grant giving and business mentoring.
