B&M rolls out TPP Retail technology as it looks to drive operational efficiency across UK stores

Discount retailer, B&M, has selected TPP Retail as its partner to drive operational efficiency across its 700+ UK stores with the implementation of Retail IQ.

It was looking for a modern solution that could scale at speed and support in-store operations. Needing to replace its existing mobile devices, B&M hooked up with TPP Retail.

The Retail IQ solution was chosen to replace its legacy system and optimise in-store operations including pricing, labelling, promotions, and stock management processes.

Deployed on Zebra TC21 mobile devices for maximum compatibility with B&M’s existing estate of Zebra mobile printers, this has been implemented across 714 stores in four weeks.

Suzie Williams, Group IT Director at B&M, says: “After a successful deployment, we’re delighted that TPP Retail will continue to support B&M through its managed service offering, taking care of device management and providing in-depth analytics to support B&M with the insight it needs to make informed decisions about the future of its hardware estate.”

James Ussher-Smith, Managing Director at TPP Retail, comments: “It is a real privilege to have worked with the B&M team to build a solution that meets the demands of its retail operational challenges not only today but long into the future.”

“The response from store colleagues has been incredible with the solution declared “life changing” for them, driving huge efficiency gains and speeding up store operations.”