Featuring Decathlon, Co-op, and Ikea: RTIH presents last week’s biggest retail technology plays at a glance
RTIH rounds up the stand out retail systems deals, launches, deployments and pilots from the past seven days. Including Dufry, Footgear, Freshippo, Supermercados Bravo, LK Bennett, and Schwarz Media.
Amazon One and Whole Foods
The Amazon One service is currently available at more than 200 Whole Foods Market locations across the country, including Arizona, Arkansas, California, Colorado, Idaho, Kansas, Louisiana, Michigan, Mississippi, Missouri, Montana, Nevada, New Mexico, New York, Oklahoma, Oregon, Texas, Utah, Washington, and Wyoming.
Co-op and Starship Technologies
Co-op and Starship Technologies have announced the expansion of autonomous online grocery delivery services across more neighbourhoods in Leeds in collaboration with Leeds City Council.
Following a pilot launched last November - which saw 20,000 residents within the Adel and Tinshill area of Leeds have access to the offering - a further 12,000 households in the Kippax and Swarcliffe areas of the city will now be able to access Co-op groceries via robots.
Orders are placed through the Starship app, with residents in Kippax and Swarcliffe able to choose from a wide range of groceries which are picked fresh and then delivered locally from two local Co-op stores.
With a delivery fee starting from 99p, customers can order their delivery to arrive in under an hour and watch the robot travel in real-time via an interactive map. They will receive an alert when the robot arrives, and can meet and unlock it through the app.
Decathlon
Decathlon has developed a Smartsize tool for use on its e-commerce website.
In a LinkedIn post, Jerome Dubreuil, Global Chief Digital Officer, Executive Team member, said: “Has this ever happened to you? You order a shirt online, and when it arrives, it fits and looks completely different on you than it did on the model pictured on the website.”
“Don't worry, you're not alone. An Ipsos survey reveals that 59% of shoppers have experienced dissatisfaction with their online purchases for this exact reason.”
He added: “Recognising the challenges faced by online shoppers, we've developed the Smartsize tool. This intuitive tool, accessible on our e-commerce website, is designed to find the perfect fit for your body type.”
“Our data shows that without the Smartsize recommendation tool, the conversion rate drops by 3.5%. Already live in 25 countries, it reduces returns and helps us cut down on our carbon footprint.”
“Moreover, with 68,600,000 measurements gathered from 11 touch points and 7,150,000 members across 71 countries, we are improving the way we create our sports gear to be closer to our customers and provide them with the right sizes.”
“Shopping online has never been easier or more environmentally friendly.”
Supermercados Bravo
Supermercados Bravo, a grocery store chain in the Dominican Republic, is partnering with RELEX Solutions as it looks to increase the accuracy of its demand forecasts, improve replenishment processes, and optimise in-store space for its fresh and ambient products.
The RELEX solution will be implemented in 23 supermarkets, three distribution centres, and three production centres.
Schwarz Media
Schwarz Media, the retail media unit of Schwarz Group, and advertising technology firm, The Trade Desk, have entered a strategic partnership.
This will use the Lidl online shop and Kaufland Marktplatz to reach consumers and measure the success of digital advertising campaigns on the open internet.
The aim is for advertisers to measure the influence of digital ads on direct sales and thereby optimise campaigns in near real-time. The advertising impact on the connected TV and digital out-of-home channels can also be measured and optimised more effectively.
Brooks Running
Brooks Running has selected the TrusTrace platform as it looks to deepen visibility across its manufacturing supply chain and help identify and mitigate responsible sourcing and business continuity risks.
Biscuiteers
Luxury, hand iced gifting company, Biscuiteers, has announced a partnership with delivery management platform specialist Scurri.
Sweaty Betty
Sweaty Betty has rolled out NewStore’s mPOS solution in 73 stores across the UK and Ireland.
By replacing its legacy PoS with this tech, the London-based brand now runs its retail operations entirely on iPhone, laying the groundwork for its omnichannel transformation.
Ikea
SES-imagotag has entered into an agreement with Ikea to deploy its VUSION IoT Cloud platform and smart electronic shelf labels.
The first part of the contract spans over 110 stores in six European countries.
The roll-out builds on a partnership forged between the two companies over the past years.
ROKA London
Backpack and accessories brand, ROKA London, has implemented Inventory Planner by Sage.
Vape Superstore
Vape Superstore has launched a voice search feature on its website, enabling customers to more easily explore and discover their favourite products within an inventory of over 6,000 SKUs.
FEVO
FEVO, a social commerce company that lets friends shop together on any website, has partnered with SADA to support its expansion and cloud modernisation efforts.
SADA will assist the firm with security, development and optimisation efforts as it migrates its services to Google Cloud.
LK Bennett
British fashion brand, LK Bennett, has teamed with True Fit, a platform that decodes size and fit for digital consumers, as it looks to increase conversion, reduce returns, and drive customer loyalty.
It will leverage True Fit’s Fashion Genome solution where recommendations are powered by the demographics, fit preferences, and transactional behavior of millions of global shoppers and enhanced by AI and continuous machine learning.
Freshippo
Dufry
Perfect Corp. has announced a collaboration with travel retailer, Dufry, providing in-store and web makeup virtual try-on for products from 15 brands.
In London Heathrow, London Stansted, Manchester and Barcelona, it is now possible to try products from the likes of Benefit, Kylie Cosmetics, Guerlain, and Huda Beauty.
Dufry plans to bring Perfect Corp. powered virtual try-on shopping experiences to more airports in the future.
Footgear
South African multi-brand footwear retailer, Footgear, has partnered with smart retail merchandising platform Nextail.
As a first step, Footgear will implement in-season solutions across its footprint of more than 200 stores nationwide.
Over its 22-year history, it has relied on spreadsheet-based tools for planning and forecasting in-season inventory management. However, with a growth strategy in place, these methods have proved challenging to scale.
Consequently, it recognised the importance of a centralised information source, better system integration, streamlined manual processes, and improved inventory visibility across its retail network.
Easy Bathrooms
Deposco has signed Easy Bathrooms as a new customer.
UK-based Easy Bathrooms has 135 stores in action and a further 65 set to open soon, and has opted for Deposco’s end-to-end omnichannel planning and fulfilment solution.
It says that this will help it manage its 350,000 square foot warehouse more efficiently, provide an accurate, real-time view of inventory to quickly satisfy customer orders, and remove a raft of manual processes across the business.
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