The retail technology space during the Covid pandemic CoronavirusStaff WriterDecember 13, 2021Coronavirus, COVID-19, Retail technology, RTIH Innovation Awards, 2021 RTIH Innovation Awards, Critizr, Qvalon, Burger King Russia, Red Ant, Adyen, Payments, Linnworks, Frontline workers, Axonify, Customer experience, Feefo, Black Friday, Online retail, Stores, Omnichannel retailComment
UK brands struggle with customer feedback as online sales surge Customer reviewsStaff WriterDecember 7, 2021Feefo, Online retail, Customer feedback, Customer reviews, UK retail, Social media, CoronavirusComment
September 2021: top 10 most clicked retail technology articles Retail technologyStaff WriterOctober 1, 2021Retail technology, Buyk, Slava Bocharov, Rapid delivery, Grocery delivery, Majid Al Futtaim, Carrefour City+, Stores, Bricks and mortar retail, Automated retail, Glovo, Q-commerce, 2021 RTIH Innovation Awards, RTIH Innovation Awards, Checkout free stores, Amazon Fresh London store, wilko, StreetDrone, Oh Polly, InPost Instant Returns service, Shop.com, BitPay, Cryptocurrencies, Online retail, Feefo, Reevoo, Omnichannel retailComment
Top 10: last week’s most popular retail technology articles Retail technologyStaff WriterSeptember 6, 2021Retail technology, Contentsquare, Hotjar, Feefo, Reevoo, Dalton Philips, Starship Technologies, QVALON, Startups, Ocado Group, Marks and Spencer, Peak AI, Zebra Technologies, antuit.ai, Artificial intelligence, Flink, Online delivery, Asda Stevenage, Stores, Bricks and mortar retail, Omnichannel retailComment
Reviews and CX insights venture Feefo buys competitor Reevoo AcquisitionsStaff WriterAugust 31, 2021Reevoo, Feefo, Customer reviews, CX insights, AcquisitionsComment
The rise of subscription delivery services – maintaining success post-pandemic CommentStaff WriterApril 9, 2021Feefo, Subscription services, Subscription delivery services, Coronavirus, The Vegan Kind, Online retail, Customer experienceComment
Kia Motors UK deploys Feefo customer insights solution Customer reviewsStaff WriterOctober 20, 2020Kia Motors UK, Feefo, Customer insights, Customer experience, Customer reviewsComment
Cupcake firm Rachael’s Kitchen looks back and forwards UK retailStaff WriterFebruary 13, 2020Rachael’s Kitchen, UK retail, E-commerce, Online retail, Online delivery, Feefo, Rachael Halstead, Bricks and mortar retailComment
Notonthehighstreet and The White Company land Feefo CX awards CXStaff WriterJanuary 23, 2020The White Company, Notonthehighstreet, Feefo, Customer experience, Customer reviews, Online retail, Omnichannel retailComment
Retailers must react swiftly to mobile revolution, Feefo Mobile retailStaff WriterSeptember 24, 2019Feefo, Social media, Social commerce, Online retail, Mobile retail, E-commerceComment
‘Serious CX gaps’ still exist in travel industry, Feefo Travel firmsStaff WriterMay 9, 2019Feefo, Social media, Travel industry, Travel firms, Thomas CookComment
London is the CX place to be, Feefo CXStaff WriterApril 2, 2019Feefo, London, CX, Customer experienceComment
Iceland, Thomas Cook win big at Feefo awards Customer reviewsStaff WriterFebruary 4, 2019Feefo, Iceland, Thomas Cook, Customer reviewsComment
AI laggards will lose customers, Feefo AIStaff WriterApril 10, 2018Feefo, AI, Artificial intelligence, Retail technologyComment
