Stateside startup Focal Systems hits the UK as it aims to automate retail globally

Retail automation specialist, Focal Systems, has entered the UK market, having joined the British Retail Consortium (BRC) in August and opened its first office in Europe.

The US-based firm, which has developed the Self Driving Store Operating System (FocalOS) and raised more than $40 million in VC funding to date, says it will use its AI technology to help UK retailers improve margins, increase sustainability, and better serve customers.

“We are honoured to join retailers and grocers of all sizes across the UK and to work in partnership with the BRC to drive innovation for our shared economies,” says Jeremy Pugh, VP GTM, Focal Systems.

“Our mission is to automate retail globally. Given the severity of the current labour and supply chain challenges that UK retailers face, there is nobody who needs this technology more.”

“Our partnership with the BRC will enable us to best help the UK retail community overcome these challenges and continue to serve their customers.”

“Artificial intelligence is transforming industries and retailers are still wrapping their minds around how to use it. As Focal has found, when you focus on core tasks, the ROI is so high and can be so powerful,” states Tony DeNunzio, Chairman at the BRC.

“Retailers need to be thinking very hard about AI because they have razor-thin margins. How do I use this new technology? How do I fulfil all the different channels?”

“That’s where Focal works so beautifully because it's a win, win, win. It’s good for the customers because it increases  product availability, it’s good for the retailer because it lowers cost, improves efficiency, and drives profitability, and it’s good for brands because they sell more.“ 

2022 RTIH Innovation Awards

Focal Systems is among the nominees in the Supply Chain category at the 2022 RTIH Innovation Awards.

It has been shortlisted for its work with the likes of Walmart Canada.

Following a 70 store pilot, a computer vision AI solution from Focal Systems that uses cameras to automate out-of-stock detection, is rolling out to all stores.

The technology, which is integrated with the retailer’s existing inventory systems, automatically detects real-time availability concerns (out-of-stock or low-stock) and directs store teams to replenish in popular departments like grocery, pets, health and beauty, frozen, dairy and so on.

Walmart is one of the first retailers in Canada to deploy an AI solution for on-shelf availability.

RTIH Editor, Scott Thompson, says: “Innovation and technology play a critical role in the success of the retail sector, so it is great to recognise standout examples through our awards.”

“Thanks to all those who have entered the 2022 event. We received a record number of submissions and many fantastic examples of the continued resilience and dynamism of the retail space during hugely challenging times.”

“I’m now looking forward to deciding the winners with our judging panel and announcing them at our central London event in December.”