UK retailer LA Foods excited about ESELs potential as it notches up a milestone with 1,000th EDGEPoS installation

Henderson Technology has announced the 1,000th installation of its EPoS system, EDGEPoS, at LA Foods on Uxbridge Road, London.

EDGEPoS was first piloted in 2011. LA Foods, co-owned by Tabrez Hussain and his family, has a retail history dating back to 1990 when his father established the business. Since the late 2000s, he and his brothers have expanded the company, which now operates 13 stores.

Hussain says: “We chose EDGEPoS because we wanted a system that could make our store operations more streamlined and automated. The self-checkouts, suggested ordering, and electronic shelf labels (ESELs) were particularly appealing, and while we haven’t yet rolled out ESELs, we are excited about their potential.”

Since adopting EDGEPoS, LA Foods says it has witnessed significant improvements in operational efficiency. Automated ordering has freed up staff time for essential tasks like stock taking, ensuring accurate stock values and operational activities.

“Features like automated ordering save time we can now spend on other tasks, such as regular stock takes,” Hussain says. “The reduction printers and digital handsets have also been invaluable additions.”

He adds: “It’s reassuring to know that Henderson Technology has a strong foundation and that we are part of a large network of users. It gives us confidence in their long term support and future advancements.”

Darren Nickels, Retail Operations Director at Henderson Technology, says: “Reaching the 1,000th installation is a tremendous achievement, and we are thrilled that LA Foods is the business to mark this milestone. We are excited for their future and proud they chose EDGEPoS to drive their operations forward. It’s retailers like LA Foods that inspire us to continue innovating and delivering solutions tailored to their needs.”

“EDGEPoS has been transformative for our business, enabling us to streamline operations and improve efficiency while keeping up with modern retail trends,” Hussain concludes. “It’s a robust system that aligns perfectly with our growth goals and gives us confidence in the future.”

UK retailer LA Foods excited about ESELs potential as it notches up a milestone with 1,000th EDGEPoS installation

2024 RTIH INNOVATION AWARDS

EPoS systems were a key focus area at the sixth edition of the RTIH Innovation Awards.

The awards, sponsored by Vista Technology Support, Scala, CADS, 3D Cloud, Brightpearl by Sage’s Lightning 50, Business France, and Retail Technology Show 2025, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended last month’s gathering.