Company veteran Emily Khan lands Head of AI/Digital Data and Analytics, North America role at L'Oréal

Emily Khan is starting a new position as Head of AI/Digital Data and Analytics, North America at L'Oréal.

She has been with the company for almost ten years, holding a number of roles during that time, most recently Vice President Sales Strategy & Analytics.

Akeneo

L'Oréal backed AI driven beauty shopping platform, Noli, has selected Akeneo’s product information management (PIM) solution to power its hyper-personalised product recommendation model.

Noli unlocks the best skin and haircare routines for each customer from a library of over 200,000 combinations. 

Using an expert designed quiz, drawing on insights from top dermatologists and scientists, alongside face scan technology, it creates an individual BeautyDNA profile for each shopper.  It then curates a personalised routine tailored to each customer’s specific skincare concerns and goals.

This collaboration will also bring together delivery, advisory, and industry experience from Accenture with the Akeneo technology. Accenture has been working with L’Oréal on Noli since its inception. 

Romain Fouache, CEO at Akeneo, comments: “Noli’s proprietary AI is revolutionising the beauty buying journey, cutting through confusion to deliver a smart, detailed and personalised edit of products."  

“Structured, enriched and accurate product information is a foundational element of its unique operating model and our PIM plays an essential role, serving the product information data needed to guide Noli customers to the right choice and ultimately drive conversions and customer satisfaction.”

Akeneo will continue to work with Noli as the business looks to extend its product offering, adding new brands alongside the potential addition of new channels and territories.

RTIH AI in Retail Awards

RTIH proudly presents the first edition of its AI in Retail Awards, sponsored by 3D Cloud and EdTech Innovation Hub.

As we witness a digital transformation revolution across all channels, AI tools are reshaping the omnichannel game, from personalising customer experiences to optimising inventory, uncovering insights into consumer behaviour, and enhancing the human element of retailers' businesses.

With 2025 set to be the year when AI and especially gen AI shake off the ‘heavily hyped’ tag and become embedded in retail business processes, our newly launched awards celebrate global technology innovation in a fast moving omnichannel world and the resulting benefits for retailers, shoppers and employees.

Our 2025 winners will be those companies who not only recognise the potential of AI, but also make it usable in everyday work - resulting in more efficiency and innovation in all areas.

Winners will be announced at an evening event at The Barbican in Central London on Thursday, 29th January. This will kick off with a drinks reception in the stunning Conservatory, followed by a three course meal, and awards ceremony in the Garden Room.