Gophr to provide on demand delivery of Frank's Catering’s fresh food across London
London-based Frank's Catering has announced a partnership with same-day delivery specialist Gophr.
Founded in 1980 as a single Hammersmith coffee shop, Frank’s has grown into a provider for events, offices and hospitality venues across the capital.
With its in-house fleet now operating at full stretch, it says that the Gophr tie up will help it take on more work without compromising the freshness, reliability or sustainability standards that underpin the family business.
Gophr will supports deliveries that fall outside its existing reach, including longer distance drops, last minute requests and peak time overflow orders. The service will support everything from office catering to larger event deliveries serving 10–200 people.
Frank’s uses fully recyclable, plastic free platter packaging and prides itself on fresh, locally sourced ingredients. Gophr’s locally based courier network will help minimise unnecessary road miles and maintain temperature sensitive quality throughout the supply chain.
Sam De Conto, Director at Frank’s, says: “Keeping our food fresh and on time has always been non-negotiable for us. As the business has grown, we’ve reached the point where relying solely on our own vans would limit what we can say ‘yes’ to. Gophr lets us protect and better the standards our customers expect while giving us the breathing room to grow without compromise.”
Steve Allen, Strategic Accounts Manager at Gophr, says: “Frank’s has built its reputation on care and consistency. Our job is to slot in behind its operation and make the peaks feel predictable, whether that’s an early-morning boardroom breakfast or a 200-person event across town. It’s a natural fit between their kitchen expertise and our local delivery network.”
2025 RTIH INNOVATION AWARDS
On demand delivery was a key focus area at the 2025 RTIH Innovation Awards.
We received a record number of entries and many fantastic examples of the continued resilience and dynamism of the retail space during hugely challenging times.
For a full rundown of all of the shortlisted entries, click here.
Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC in Central London on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.
In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”
“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”
He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”
Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.
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