Merchmix launches AI powered agentic platform to tackle stock inefficiency problem

Merchmix has unveiled what is pitched as the world’s first agentic SaaS retail platform - a solution that, the company says, doesn’t just analyse retail data, but uses AI to ingest 200+ external sources, and delivers agentic workflows to act on it.

By autonomously optimising stock levels, sending supplier alerts, raising purchase orders, or reconfiguring in-store layouts in real-time, Merchmix claims to eliminate one of retail’s most costly inefficiencies: stock optimisation.

It unites planning, buying, merchandising, and store operations in one platform. Retailers can ask: “Which SKUs will sell out in Manchester this weekend?” or “What if I move 10% of stock online?” - and Merchmix delivers both the analysis and takes action with autonomous agentic workflows.

"Launching new international markets at Marks & Spencer taught me every customer base in each country behaves differently, and those nuances are expensive to get wrong,” says Nicola Bond, Co-Founder and CEO at Merchmix who has 18 years expertise spanning retail and tech including senior buying roles at Asos, Debenhams and Best and Less.

“We’ve built the colleague every retailer wishes they had - one who never sleeps, knows the data inside-out, and helps you make the right call to protect margin and growth whether you’re a buyer, merchandiser, or store manager.”

Gemma Mowser, Co-Founder and COO, who has worked in retail and tech enabled fulfilment for Tesco, Kmart, Alshaya Group (for whom she managed the American Eagle franchise through MENA expansion) and Australian Heritage Brands Sportscraft, SABA & JAG, adds: “As a merchandiser, I saw first-hand how buyers and merchandisers worked from different playbooks. Merchmix gives everyone the same facts, and turns data into action so teams can focus on trading, not chasing spreadsheets.”

Aneesh Bond, Co-Founder and CTO, who was part of the team that built the product lifecycle management (PLM) system for Groupo Inditex, parent brand of Zara and Massimo Dutti, comments: “We engineered Merchmix to give retailers of all sizes the agility and reliability usually reserved for global giants.”

The company is in pilot with retailers in fashion and pharmacy, and targets companies across the retail sector spectrum from pet care, to FMCG and automotive. Merchmix is now available to retailers in the UK, Europe, and US.

RTIH AI in Retail Awards

RTIH, organiser of the industry leading RTIH Innovation Awards, proudly brings you the first edition of the RTIH AI in Retail Awards, which is now open for entries. 

Deadline for submissions is Friday, 5th December. It’s free to enter and you can do so across multiple categories.

As we witness a digital transformation revolution across all channels, AI tools are reshaping the omnichannel game, from personalising customer experiences to optimising inventory, uncovering insights into consumer behaviour, and enhancing the human element of retailers' businesses.

With 2025 set to be the year when AI and especially gen AI shake off the ‘heavily hyped’ tag and become embedded in retail business processes, our newly launched awards celebrate global technology innovation in a fast moving omnichannel world and the resulting benefits for retailers, shoppers and employees.

Our winners will be those companies who not only recognise the potential of AI, but also make it usable in everyday work - resulting in more efficiency and innovation in all areas.

Winners will be announced at an evening event at The Barbican in Central London on Thursday, 29th January.